Planning your next trip or getting ready for your commute? Find out everything you need to know about Reading station facilities before you travel. At most South Western Railway stations, you’ll find car parking, ticket machines andsmartcardoptions to get you ready for your journey, as well as South Western Railway customer help points if you need a helping hand. There’s also free Wi-Fi at all our stations for you to enjoy while you wait. For detailed information about the facilities available at Readingstation, take a look below.
Applicable Operators: Great Western Railway, South Western Railway, TfL Rail
Is there CCTV at Reading station?
Yes, there is CCTV at this station.
Are there customer help points at Reading station?
Yes, there's customer help points at this station.
Customer services information
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here.
Not all buses are accessible
Are there metro connections at Reading station?
No, metro services aren't available at this station.
Does Reading station have connections to a port?
No, the station doesn't have connections to a port.
Does Reading station have connections to an airport?
Yes, the station has connections to an airport.
Airport connections information
For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498
Replacement buses location
At the North side of the station
Is car hire available at or near Reading station?
No, car hire is not available at or near the station.
Does Reading station have a taxi rank?
Yes, this station has a taxi rank.
Taxi rank information
Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
Is there a sheltered bike storage area at Reading station?
Yes, there is a sheltered bike storage area.
Bike storage spaces
Bike storage location
Front of station, underground short stay car park and long stay car park.
Bike storage information
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
Bike storage type
Is there CCTV in the bike storage at Reading station?
No, this station doesn’t have CCTV in the bike storage.
Is bike hire available at or near Reading station?
No, bike hire is not available at or near the station.