Plan my journey

Impact of Omicron on services

We are closely monitoring the impact of the Omicron variant on the numbers of our colleagues testing positive and needing to self-isolate.

Whilst we will do everything we can to minimise any impact of increased absence, we may have to make some short notice changes to our timetables. This could mean cancelled or altered services due to the impact of COVID-19 on our train crews, or services running with fewer carriages as a result of shortages in our engineering teams.

Unfortunately, due to planned engineering works and the changing absence levels, the changes we make may not be consistent each day.

Please check to see if your planned train is running as close to your time of travel as possible.

Additionally, engineering work may affect your journey in January.

We’re sorry for the inconvenience this may cause you.

From Monday 17 January, we will be running a new timetable, which will continue to ensure reliability for our customers and cater to key workers, school pupils and those who cannot work from home. 

Find out more at: https://www.southwesternrailway.com/plan-my-journey/timetables 

Because of essential building works at the FastCat terminal at Portsmouth Harbour, no wheelchair or mobility scooter users will be able to use Wightlink FastCats for a three month period starting 5 January. 

Wightlink’s reduced mobility customers will be able to use their FastCat tickets on the hovercraft from Southsea or Ryde, connecting with Island Line at Ryde Esplanade station, rather than Ryde Pier Head.

In Portsmouth, the Hoverbus will transport these customers (free of charge) to or from the Portsmouth Harbour transport interchange. Hovertravel staff will assist customers to board the Hoverbus.

If hovercraft services are suspended because of bad weather, Hovertravel will arrange for Wightlink's customers with reduced mobility to be taken to and from the Fishbourne car ferry terminal along with their own customers. This will also be free of charge.

We have been made aware that there are late notice engineering works taking place in the Crewkerne area on Sunday 23 January 2022.  This means that the line between Axminster and Crewkerne will be closed all day. 

As a result, the following alterations will apply:

• Services between Salisbury and Exeter St Davids will start and terminate at Crewkerne
• Services between Waterloo and Exeter St Davids will start and terminate at Crewkerne
• Services between Basingstoke ad Exeter St Davids will start and terminate at Crewkerne

If you are travelling to stations beyond Crewkerne, please change at Crewkerne for a replacement bus service. We have requested replacement buses to run between Crewkerne and Exeter St Davids in both directions, calling at Axminster, Honiton, Feniton, Whimple, Pinhoe and Exeter Central. Further details on bus times will be provided once these have been confirmed. 

Your South Western Railway ticket will be accepted on Great Western Railway services between Exeter St Davids  / Exeter Central and London Paddington. 

Your journey is expected to take longer to complete, please plan ahead and check your journey before travel at: nationalrail.co.uk