What's going on
A landslip between Woking and Basingstoke on Saturday 14 January blocked three of the four tracks on the South West Main Line.
Only a very limited shuttle service has been able to run between these two stations, whilst services from the South West and West of England to London Waterloo have been starting and terminating at Basingstoke.
We are very sorry for the disruption to your journeys. For more information on the landslip, please visit our dedicated webpage here.
What we're doing about it
The permanent restoration of the embankment is likely to take a number of weeks, however Network Rail’s initial repairs will provide a short-term solution and increase the number of trains we can run.
Services from Monday 23 January
Following the initial repairs we will operate the following significantly reduced service on the mainline through Hook:
- Two trains per hour between Weymouth and London Waterloo
- One train per hour between Portsmouth Harbour via Eastleigh and London Waterloo
- One train per hour between Salisbury and Exeter St Davids and London Waterloo, with additional peak services terminating at Basingstoke
- One stopping train service per hour between Basingstoke and London Waterloo, with no additional morning peak services
- A limited rail replacement bus service will operate alongside the train service between Basingstoke and Woking
- Trains travelling from London to Basingstoke will not call at Hook, due to the location of the landslip. A replacement minibus service will operate between Winchfield and Hook.
Journey planners for services on Monday to Thursday have been updated, but customers are advised to check their journey before setting off and allow extra time.
Further Information
Network Rail have provided more information about the work it is doing to repair the affected area. More information can be found at the at the Network Rail Media Centre.
If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see our compensation policy.
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see our contact us page for other ways to contact us.
