Smartcards are plastic cards that hold your ticket details electronically. The cards are much more hard-wearing than paper tickets and you can use them over and over again, which reduces any harm to the environment.
How does a smartcard work?
A smartcard has a chip inside that can store multiple train tickets.
You can buy tickets for your smartcard on our website or mobile app and collect them on smartcard readers at stations.
If you’re on an Android device with NFC or iPhone with iOS 13 or later, you can buy tickets from our app and add tickets straight from your smart device onto your SWR Touch Smartcard.
How can I get a smartcard?
Online
Getting a free Touch Smartcard is really easy. All you need to do is:
You can get a smartcard from the following stations (*Flexi Season ticket available):
Addlestone*
Farnham*
Richmond*
Aldershot*
Feltham*
Ryde*
Alton*
Fleet*
Salisbury*
Andover*
Fratton*
Worcester Park*
Ascot*
Godalming*
Shepperton*
Ash Vale*
Guildford*
Southampton Airport Parkway*
Ashford (Surrey)*
Hampton Court*
Southampton Central*
Basingstoke*
Haslemere*
Staines*
Bookham*
Havant*
Stoneleigh*
Bournemouth*
Hersham*
Sunbury*
Bracknell*
Hinchley Wood*
Surbiton*
Brockenhurst*
Hook*
Swaythling*
Brookwood*
Hounslow*
Teddington*
Byfleet & New Haw*
Kingston*
Twickenham*
Clapham Junction*
Liphook*
Vauxhall*
Claygate*
London Waterloo*
Virginia Water
Cobham & Stoke d'Abernon*
Lymington Town*
Walton-on-Thames*
Cosham*
Martins Heron*
West Byfleet*
Datchet*
Micheldever*
Weybridge*
Earley*
Mortlake*
Whitchurch*
Eastleigh*
New Malden*
Wimbledon*
Effingham Junction*
Oxshott*
Winchester*
Egham*
Petersfield*
Winchfield*
Esher*
Poole*
Windsor & Eton Riverside*
Ewell West*
Portsmouth & Southsea*
Woking*
Fareham*
Portsmouth Harbour*
Wokingham*
Farnborough Main*
Putney*
Woolston*
Farncombe*
Raynes Park*
What are the advantages of having a smartcard?
Don’t worry when your smartcard gets lost or stolen. We’ll block your smartcard and send you a replacement with all your tickets saved - a charge may apply.
If you have an online account, you can view your ticket and journey history, check your Tap2Go balance and request refunds on tickets you no longer need.
Using a contactless smartcard
Read our tips on how to buy train tickets and travel with your smartcard
