Cookie policy

Last updated: 08 May 2019

This policy explains how our website (mobile app and Wi-Fi portals)  uses cookies.

What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website.
Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. 

Cookies in themselves do not identify you, just the computer or device you are using. Cookies do lots of different jobs, like making it easier for you to log onto, and use, our site during future visits, letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. They also allow us to monitor traffic on our site and can also help to ensure that advertising you see online is more relevant to you and your interests.

Cookies themselves only record which areas of our site have been visited by your computer or device and for how long. Allowing us to create a cookie does not give us access to the rest of your computer and does not allow us to see any personally identifiable data about you.

Types of Cookies
We've arranged the Cookies we use into four groups:

a) Analytics/performance cookies: Every time someone visits our site, software that we have selected and which is provided by one or more other organisations generates an 'anonymous analytics cookie' which tell us whether or not you have visited our site before. Your browser will tell us if you have these cookies and, if you don't, we generate new ones. This allows us to track how many users we have, and how often they visit our site. We use these cookies to gather statistics such as the number of visits to any page on our site.

b) Functionality cookies: These cookies enable us to remember choices you make and provide enhanced, more personal features. For example, remembering your email address and preferences on our website, so you don't have to choose them each time you visit.

c) Strictly Necessary: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make a purchase.

d) Marketing/Targeting cookies: We use these anonymous cookies to determine the content of advertisements that we show on other websites. When you visit other sites on the web, such as news or information sites, this cookie lets our retargeting providers know when to serve advertisements and what content to show you. These cookies also allow us to know whether or not you've seen an advertisement, and how long it has been since you've seen it.

Cookies we use
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:


 Host Name Coookie/ File Name  Category
 Google Analytics _qca
_ga
_gat
_gid
Analytics/Performance Cookies
 southwesternrailway.com _qca
SC_ANALYTICS_GLOBAL_COOKIE
 Analytics/Performance Cookies
 Adnx.com bounce
seg
Analytics/Performance Cookies 
 
southwesternrailway.com
tickets.southwesternrailway.com
 ASP.NET_SessionId Strictly Necessary Cookies
southwesternrailway.com
tickets.southwesternrailway.com
forum.southwesternrailway.com
 AWSELB Strictly Necessary Cookies
 tickets.southwesternrailway.com SESS#
ExperienceCookie
MobileCookie
WebTisLogin
Strictly Necessary Cookies
 twitter.com local_storage_support_test Strictly Necessary Cookies
 Klick2contact  PHPSESSID Strictly Necessay Cookies
 
 tickets.southwesternrailway.com  perm_track  Functionality Cookies
 forum.southwesternrailway.com .te.dpr
AuthorizationCookie
tc:_cwpcr
tc:templates
tzid
tzoffset
 Functionality Cookies
 southwesternrailway.com k2c_First_Group-cids
k2c_history
K2c_Launch
K2c_swr
mixingDeck
userJourney-integration
lang
 Functionality Cookies
 
 Twitter.com _widgetsettings
i/jot/syndication
local_storage_support_test
Marketing/Targeting Cookies
 southwesternrailway.com _gcl_au
sc-expview
Marketing/Targeting Cookies
 adnxs.com anj
uuid2
Marketing/Targeting Cookies
 google.com ads/ga-audiences
rc::a
rc::b
re::c
NID
Marketing/Targeting Cookies
 mookie1.com t/v1/event
t/v2/activity
mdata
id
Marketing/Targeting Cookies
 doubleclick.net IDE
test_cookie
Marketing/Targeting Cookies
 quantserve.com mc Marketing/Targeting Cookies
 liadm.com Pixel Marketing/Targeting Cookies
Facebook  Facebook Custom Audience Pixel Marketing/Targeting Cookies
southwesternrailway.com
tickets.southwesternrailway.com
S2LBHv4
S2Sv4
V1v4
Marketing/Targeting Cookies


Cookies and similar technologies set by third parties
On some pages of our site other organisations, for example Facebook and other social networks, may also set their own cookies or use other similar technologies (e.g. web beacons, pixels and local storage technologies) to collect or receive information from our website or elsewhere on the internet and use that information to provide measurement services and target ads. Because of how these technologies work, our site cannot access this information. These third parties are responsible for setting out their own cookie and privacy policies. 

You can opt-out of the collection and use of information for ad targeting at websites such as:

http://www.aboutads.info/choices
http://optout.networkadvertising.org/
http://www.youronlinechoices.com/uk/your-ad-choices

Facebook also provide certain features (e.g. pixels, SDKs and APIs) which are known as Facebook tools. We may use these Facebook tools to optimise our communication and improve targeted communications through Facebook, Instagram and the Facebook Audience Network.

Google provide advertising services through Google’s advertising and marketing platforms (e.g., DoubleClick for Publishers, Google AdX, and Adwords). AdWords remarketing cookies allow us to target our advertising across Google search and other websites to people that have previously visited this website.
Google also uses various conversion cookies to help advertisers determine how many times people who click on their ads end up purchasing their products. These cookies allow Google and the advertiser to tell that you clicked the ad and later visited the advertiser site. To opt out of Google Analytics, you may install the Google Analytics Opt-Out Browser here. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page.

These links may also assist you:
https://adssettings.google.com
http://www.facebook.com/ads/preferences 
http://www.google.com/policies/privacy/ads

Changing cookie settings
With most Internet browsers, you can erase or block cookies or ask to receive a warning before a cookie is stored. The “Help” function within your browser should tell you how. Alternatively, you may wish to visit the following sites:

www.youronlinechoices.eu 
www.aboutcookies.org
www.allaboutcookies.org

which contain comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.

Please be aware that restricting cookies may have a negative impact on the functionality of the Website.