Anytime train tickets allow you to break your journey at any station along your route if you want to.
Help! I need to travel on a different train - can I change my ticket?
One of the best parts of Anytime tickets is that you can catch any train you like - so no need to change your ticket! If your journey plans change, you can catch the train you want to without making any changes to your ticket.
What happens if I miss my next train because of a delay?
If you miss your next train, you can use your Anytime ticket on the next one. If you have a seat reservation, it won't be possible to hold it for the next train but our on-board staff can try help you find a seat.
If a delay on one of our trains means you end up being 15 minutes late or more to your destination, you can claim compensation under our Delay Repay scheme.
There are engineering works now and I don't want to travel. Can I get a refund?
If there's a change in journey times or mode of travel (such as a bus replacement service) and you no longer want to travel you can claim a full refund on the unused tickets from your original retailer.
If you're buying your tickets more than six weeks before you travel, we always recommend that you check timetables again at the six-week mark. This is because of changes to how the industry plans trains for engineering work.