What are smart tickets?
Smart tickets are e-tickets or tickets loaded onto an SWR Touch Smartcard and are a faster and easier way to buy and use train tickets as you travel across our network. You can buy smart tickets on our website or from the SWR App and avoid the ticket queues at the station and head straight to your train.
With a smartcard, you can add season tickets, including a Flexi Season ticket, selected single and return tickets or sign up for Tap2Go – our flexible pay as your go option for travel across the SWR network. Train tickets, season tickets and Tap2Go can be stored on one smartcard although we strongly advise that a Flexi Season ticket is not used in combination with Tap2Go pay as you go and customers should get a separate smartcard for these products.
Digital eTickets are single and return train tickets ordered online or on the app which are emailed to you and stored on your South Western Railway app, so they’re already to hand when you need to scan.