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We appreciate that travel can be difficult for pregnant people when travelling on our trains, especially when they are busy and there are no seats available. To make your journey easier, we provide “Baby on Board” badges for our mums to be. By wearing this badge, it should be easier for other customers to see that you may need a seat. As well as providing you with this “Baby on Board” badge, we’ll also provide you with a handy travel tips leaflet for travelling whilst pregnant or with small children as well as a babygrow - you can never have enough babygrows for your little one.
To apply for our free mums to be pack, simply fill out the form linked at the bottom of the page, or contact our Customer Services team on 0345 600 0650
If you have any questions about this scheme, please contact our Customer Service team.
Download the mums to be leafletOur former policy proved to be outdated. Customers had to prove that they were pregnant by sending in their MAT1B form, which can only be obtained after 20 weeks of pregnancy.
It was also only available to season ticket holders, ignoring anybody who travelled with contactless, Oyster or single tickets. Most of our services are standard class only, and many of our customers travel on trains that only have standard class seats.
Our new policy allows any pregnant person who travels, no matter the reason, to join the scheme.
There’s a guard on every train who may, if needed, upgrade your standard class ticket to first class for no extra charge if they can’t find you a seat in standard.
You don’t need to provide any proof of your pregnancy. Just fill out our simple online application form and we’ll send you your Mums-to-be pack.
In your free pack you’ll get:
This has been designed with safety and health professionals to be as inclusive as possible. It’s also been Crystal Mark-approved by the Plain English Campaign.
In short; yes. We expect all our customers to be kind, courteous and respectful to each other. Our colleagues can help you find you a seat, but we greatly appreciate the compassion shown by others.
All our trains have priority seats which are located closest to the doors. These offer more space and legroom than standard seats and are indicated with a sticker showing pictograms of a pregnant or older person.