Baby on Board badges and help pack for mums to be
We appreciate that travel can be difficult for pregnant people when travelling on our trains, especially when they are busy and there are no seats available. To make your journey easier, we provide “Baby on Board” badges for our mums to be. By wearing this badge, it should be easier for other customers to see that you may need a seat. As well as providing you with this “Baby on Board” badge, we’ll also provide you with a handy travel tips leaflet for travelling whilst pregnant or with small children as well as a babygrow - you can never have enough babygrows for your little one.
To apply for our free mums to be pack, simply fill out the form linked at the bottom of the page, or contact our Customer Services team on 0345 600 0650
If you have any questions about this scheme, please contact our Customer Service team.
What if I’m part of the current mums to be First Class upgrade scheme?
Not to worry - if you are part of the current First Class upgrade scheme as a season ticket holder then your current upgrade will be valid for the remainder of your pregnancy. This offer will ultimately be withdrawn by 14 November 2019.
Download the mums to be leaflet
Our former policy proved to be outdated. Customers had to prove that they were pregnant by sending in their MAT1B form, which can only be obtained after 20 weeks of pregnancy.
It was also only available to season ticket holders, ignoring anybody who travelled with contactless, Oyster or single tickets. Most of our services are standard class only, and many of our customers travel on trains that only have standard class seats.
Our new policy allows any pregnant person who travels, no matter the reason, to join the scheme.