Advance Tickets

Buying your tickets in advance can save you money

Advance tickets are a great way to save money if you're able to be flexible about when you travel, and don't mind being committed to catching a specific train. We sell Advance tickets on our quieter trains on long-distance routes, and both Standard Class and First Class tickets are available.

Advance tickets are for single journeys only, so if you're making a return trip you'll need to make sure you buy a ticket for each direction! You can mix-and-match your advance tickets, times, and class of travel to suit your travel needs.

When can I buy an Advance ticket?

We'll put advance tickets on sale up to 12 weeks ahead of time and you can buy them up until 23:59 on the day before you travel, but the earlier you book, the better the chance of getting a cheaper ticket! Remember that Advance tickets are limited in number, so when one fare is sold out, it won't be available anymore for that train.

Advance tickets are currently on sale up to and including the dates below: 

Route Available For Booking Notes
Weymouth Route - Services passing through Southampton Until 18 August

West of England Route - Services passing through Salisbury Until 18 August

Portsmouth Route - Services to/from Portsmouth Until 18 August

Details last updated 24 June 2019.

Are there any extra discounts on Advance tickets?

You can save 34% extra with all railcards on Standard Class Advance fares except Network Railcards and Gold Cards. If you hold the following railcards, you’re also entitled to 34% off all First Class Advance fares.

Discounts also apply on all child Advance tickets!

How can I buy an Advance ticket?

The easiest way to buy your Advance ticket is through our website, but you can also buy over the phone with our sales team, or at any ticket office.

You cannot purchase Advance tickets at our ticket machines at stations.

Find out more about ways to buy your ticket.


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Can I break my journey with Advance ticket?

Advance tickets don't allow you to break your journey, so you'll need to travel from your starting station to your destination without leaving the railway.

Help! I need to travel on a different train - can I change my ticket?

Advance tickets aren't refundable, but you can change your ticket. If the same fare isn't available on the train you want to travel on, you'll need to pay the difference plus a £10 admin fee.

Remember that your Advance ticket is only valid for the train that you've booked it for, so if your plans change, tell us as soon as possible.

What happens if I miss my next train because of a delay?

If you've been delayed by the railway (for example, if you miss your connecting service because of a delay to your train) then you can use your ticket on the next train. If your ticket wouldn't normally be valid on that train (for example, if it's a peak time train) then speak to the ticket office or on-board team to get your ticket stamped or signed to allow you to travel.

If you've been delayed by something that's not within our control, then you'll need to buy a new ticket. Speak to the station team who will be able to give you more advice and help.

If a delay on one of our trains means you end up being 15 minutes late or more to your destination, you may be entitled to claim compensation under our Delay Repay scheme.

There are engineering works now and I don't want to travel. Can I get a refund?

If there's a change in journey times or mode of travel (a bus replacement service) and you no longer want to travel you can claim a full refund on the unused tickets from your original retailer.

The timetable has changed and the train I'm booked to travel on isn't running. What can I do?

If you purchase an Advance ticket more than six weeks before your journey, please make sure you check back with us six weeks before you travel to see if your train time, mode of travel (bus replacement instead of a train) and price have changed.

If you check back and your train time has changed significantly (moved by over 15 minutes either side of your ticket), then your tickets will be valid on the service immediately before or after the one you planned to travel on. You won't need to make any changes to your ticket.

How to get your tickets

Email, post, print at home, download or collect from the station.

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