Performance

Here you'll find information about our performance, including our operational performance, National Rail Passenger Surveys, and Passenger Information During Disruption.

Performance

Check out our performance aims and results

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Passenger Information During Disruption

Find out more about how we keep you informed when things go wrong

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Rail service quality report

See our latest rail quality assessment scores

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National Rail Passenger Survey

Our results in the latest National Rail Passenger Survey

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