Performance

Here you'll find information about our performance, including our operational performance, National Rail Passenger Surveys, and Passenger Information During Disruption. You can also find updates from Mark Hopwood, our Managing Director, about the work we're doing to improve performance and deliver a more reliable railway. 

Improving your journeys

See our managing director's latest update about how we're improving performance on our network

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Performance

Check out our performance aims and results

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National Rail Passenger Survey

Our results in the latest National Rail Passenger Survey

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Passenger Information During Disruption

Find out more about how we keep you informed when things go wrong

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