A group of South Western Railway employees by a train at London Waterloo railway station

Meet the Manager

Chat to our managers at Meet the Manager sessions across our network

South Western Railways Meet the Manager

Our next Meet the Manager session

Our next Meet the Manager session will be held on Wednesday 18th October, 16:45 to 18:45, at Clapham Junction.  

Like our previous session it will be an in person drop-in with online appointments available if you can’t make it in person.

To book an online appointment please request a timeslot to meet a manager through the Transport Focus email: meet.swr@transportfocus.org.uk. The deadline for requesting a meeting is 6 October. 

Our previous Meet the Manager session

We regularly hold Meet the Manager sessions throughout the year and our last one was held on 18 July 2023 at Basingstoke station covering a range of questions and topics about travelling with South Western Railway. Thank you to all our customers who came to say hello.
Meet the Manager Basingstoke station July 2023 - South Western Railway

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