Using a smartcard

Discover a smarter way to buy tickets and travel

What tickets can I buy with a smartcard?

You can buy Weekly, Monthly, Monthly Plus and Annual Season Tickets for your smartcard online. Weekly and Monthly Season Tickets can also be bought on our app and at the station. Single and return tickets for your smartcard can currently only be bought on ticket machines at stations.

Monthly Season Ticket holders can set-up auto-renewal to take out the hassle of buying online or at the station. Plus, renew 11 months in a row and get your 12th month free.

And if you need flexibility, our flexi-season Carnet ticket gives you 10 Standard Anytime Day Return tickets with a 5% discount to use over two months. 

Travelling to London? Buy a Travelcard with your ticket so you can use TfL services with your Touch Smartcard.

How do I load tickets onto my smartcard?

Your tickets can be loaded onto your smartcard two hours after you've booked them, then activated on your nominated station's smartcard reader.

If you’re on Android and a smartphone with NFC, you can buy tickets from our app and load them directly onto your smartcard.

Where can I use my Touch Smartcard?

You can use your Touch Smartcard on most of our network. To check the journeys where you can use your smartcard, download our smartcard map.

If you have a zones 1-6 London Travelcard loaded onto your smartcard, you have unlimited travel within London on the Underground, Overground, TfL Rail, Docklands Light Railway, buses, trams, and most National Rail services in London*.

How do I use my smartcard?

Once your tickets are loaded onto your smartcard you can travel as normal - just remember to touch in on the smartcard reader before you board your train.

If you have any contactless cards in your wallet, make sure you keep them apart when you touch in and out to avoid card clash.

When you arrive at your destination station, simply touch out on the smartcard reader to complete your journey. A National Rail Photo ID is required when travelling and should be presented when requested. Your local station can create one for you if you provide a passport photo.