Our performance

At South Western Railway we know that you want a safe, reliable, punctual service. We’re committed to providing this, to help deliver the best service we can.

We continually measure our service reliability and punctuality and report on how we are performing against targets which are set in our Passenger’s Charter.

All our services are monitored every day, including Sundays and Bank Holidays and we have a range of performance activities taking place to improve our network. Here are a few things we are doing this year:

• Continuing to rollout the Arterio trains to replace the suburban fleet.
• £129m investment in the re-signalling from Farncombe to Petersfield, including the renewal of nine level crossings.
• Queenstown Road Track Renewal to remove multiple reoccurring faults in the area.

Want to know more about what we're doing to improve performance?

Download our Joint Performance Strategy with Network Rail, delivering a high performing railway, together.

Headline Performance data — Period 12 (1 February - 28 February)

The rail year runs from 1st April to 31st March and is split up into 13 four-week ‘periods'.

Percentage of total services cancelled

Percentage of services up to 3 minutes delayed

For a more detailed breakdown of performance please click here.