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Contact us

Getting in touch with us is easy

If you’ve got a question to ask or a comment you want to make about our services, please do get in touch with us – we’re always happy to hear from you.

Call us

Customer Service Centre: 0345 6000 650

Opening hours: 06:00 to 22:00 every day

Email us

Drop us an email using our contact form.

Social media

Twitter: @sw_help

Messenger: South Western Railway

Write to us


Assisted travel

Phone: 0800 5282 100

Text: 18001 0800 6920 792

Report a crime

Complete our form here.