Contact us

Getting in touch with us is easy


If you’ve got a question to ask or a comment you want to make about our services, please do get in touch with us – we’re always happy to hear from you.

Call Us

Contact our customer service centre: 0345 6000 650
Opening hours: 06:00 to 22:00 every day.


Email Us

Drop us an email using our contact form.

Social Media

Twitter: @sw_help

Facebook: South Western Railway

Write to Us

Freepost: SWR CUSTOMER RELATIONS



Assisted Travel

Phone: 0800 5282 100
Text: 0800 6920 792




Report a Crime

Complete our form here.




I want to...

See ticket offers

Be inspired

Check live train times

Get in touch

Book travel assistance

Check engineering works