Does Hemel Hempstead station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Hemel Hempstead station?

Yes, there is CCTV at this station.

Is there a bureau de change at Hemel Hempstead station?

No, there isn't a bureau de change at this station.

Are there public telephones at Hemel Hempstead station?

Yes, there's public telephones at this station.

Is there a waiting room at Hemel Hempstead station?

No, this station doesn't have a waiting room.

Are there seated areas at Hemel Hempstead station?

Yes, there's a seating area at this station.

Are there showers at Hemel Hempstead station?

No, there aren't showers at this station.

Is there a tourist information office at Hemel Hempstead station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Hemel Hempstead station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Hemel Hempstead station?

No, smartcards aren't issued at this station.

Are there ticket machines at Hemel Hempstead station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Hemel Hempstead station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Hemel Hempstead station?

No, you can't top up smartcards at this station.

Can smartcards be validated at Hemel Hempstead station?

No, smartcards can't be validated at this station.

Are Oyster cards issued at Hemel Hempstead station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Hemel Hempstead station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Hemel Hempstead station?

No, you can't use Oyster cards at this station.

Are there bus connections at Hemel Hempstead station?

Yes, there are bus services at this station.

Is car hire available at or near Hemel Hempstead station?

No, car hire is not available at or near the station.

Are there metro connections at Hemel Hempstead station?

No, metro services aren't available at this station.

Does Hemel Hempstead station have connections to a port?

No, the station doesn't have connections to a port.

Does Hemel Hempstead station have connections to an airport?

No, the station does not have connections to an airport.

You’ll be able to pay for parking in the following ways: The Saba Parking UK app Via the Saba Parking website The Pay on Foot machine(s) located within the car park (where applicable) Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.

Is bike hire available at or near Hemel Hempstead station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Hemel Hempstead station?

Yes, accessible taxis are available at this station.

Is there a ramp at Hemel Hempstead station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Hemel Hempstead station?

Yes, accessible public telephones are available at this station.

Accessible public telephones information

Public telephones are not accessible

Are there induction loops at Hemel Hempstead station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Hemel Hempstead station?

Yes, wheelchairs are available at this station.

Trains to Hemel Hempstead station

View live departures and arrivals, station facilities and accessibility information

Hemel Hempstead station live train times

View up to two hours of live departures and arrivals status information for Hemel Hempstead station. Check train times for any future services.

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Station:

Hemel Hempstead

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Platform

Hemel Hempstead station information

Find the station address, opening times and maps for Hemel Hempstead station.

Hemel Hempstead station address

Hemel Hempstead station
London Road
Hemel Hempstead
Hertfordshire
HP3 9BQ

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Hemel Hempstead ticket office opening hours

Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 20:00 Sunday – 08:00 to 19:00

Ticket office location

There are 3 Ticket Vending Machines available at Hemel Hempstead, located inside the Booking Hall and outside the station entrance by the short stay car park. These machines accept card payment only.

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Hemel Hempstead station information

Find the station address, opening times and maps for Hemel Hempstead station.

Show station information

Hemel Hempstead train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Hemel Hempstead station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Hemel Hempstead station, take a look below.

Hemel Hempstead at a glance

Hemel Hempstead station

Station information
- Station details
  
  Station name
  
  Hemel Hempstead
  
  CRS code
  
  HML
  
  Station operator
  
  LN
  
  National Location Code
  
  1391
- Ticketing information
  
  Does Hemel Hempstead station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: West Midlands Trains
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Hemel Hempstead station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Hemel Hempstead station?
  
  Yes, there's customer help points at this station.
  
  Customer services information
  
  Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day
  **Hemel Hempsted is accredited by the Secure Station Scheme**
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  0800 0248 997
  
  Assisted travel opening hours
  
  24 hours, 7 days a week (except Christmas Day and Boxing Day)
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Hemel Hempstead station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
  
  Are there baby changing facilities at Hemel Hempstead station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Hemel Hempstead station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Hemel Hempstead station?
  
  No, this station doesn't have a waiting room.
  
  Are there seated areas at Hemel Hempstead station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Hemel Hempstead station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Hemel Hempstead station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Hemel Hempstead station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Hemel Hempstead station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Hemel Hempstead station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Hemel Hempstead station?
  
  Yes, there's a post box at this station.
  
  Is there Wi-Fi at Hemel Hempstead station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Hemel Hempstead station?
  
  Yes, this station has cash machines.
  
  Are there shops at Hemel Hempstead station?
  
  Yes, there are shops at this station.
  
  Are there cafés, pubs or restaurants at Hemel Hempstead station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Hemel Hempstead station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Hemel Hempstead station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Hemel Hempstead station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be topped up at Hemel Hempstead station?
  
  No, you can't top up smartcards at this station.
  
  Can smartcards be validated at Hemel Hempstead station?
  
  No, smartcards can't be validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Hemel Hempstead station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Hemel Hempstead station?
  
  No, metro services aren't available at this station.
  
  Does Hemel Hempstead station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Hemel Hempstead station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  In the event of engineering the bus/coach will collect from: Public service bus stops outside station entrance.
- Personal transport
  
  Is car hire available at or near Hemel Hempstead station?
  
  No, car hire is not available at or near the station.
  
  Does Hemel Hempstead station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Taxi free phone
Car parking
- Car parking
  Live Car Parking
  Car park name and spaces
  Station Car Park - 492 spaces
  
  Opening hours
  Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: £5.10
  PerHour ticket: N/A
  Peak ticket: £9.10
  Weekly ticket: £30.60
  Monthly ticket: £108.10
  Quarterly ticket: £273.30
  Semi Annual ticket: N/A
  Annual ticket: £864.30
  
  Notes
  
  You’ll be able to pay for parking in the following ways:
  The Saba Parking UK app
  Via the Saba Parking website
  The Pay on Foot machine(s) located within the car park (where applicable)
  Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
Bikes
- Bike storage
  
  Is there bike storage at Hemel Hempstead station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Hemel Hempstead station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  200
  
  Bike storage location
  
  car park
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Hemel Hempstead station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Hemel Hempstead station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Hemel Hempstead station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at Hemel Hempstead station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Hemel Hempstead station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Hemel Hempstead station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  Card payment only.
  
  Is there a lowered ticket counter at Hemel Hempstead station?
  
  No, there isn't a lowered ticket counter at this station.
  
  Are there induction loops at Hemel Hempstead station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Hemel Hempstead station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Accessible taxis are available
- Accessible station facilities
  
  Is staff help available at Hemel Hempstead station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 19:00 Sunday – 08:00 to 19:00
  
  Staff help information
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
  
  Are there accessible public telephones at Hemel Hempstead station?
  
  Yes, accessible public telephones are available at this station.
  
  Accessible public telephones information
  
  Public telephones are not accessible
  
  Are there accessible toilets at Hemel Hempstead station?
  
  Yes, this station has accessible toilets.
  
  National key toilets information
  
  The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.

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Hemel Hempstead at a glance

Hemel Hempstead at a glance

Hemel Hempstead station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

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