Does Durham station have ticket gates?

No, this station doesn't have ticket gates.

Is there CCTV at Durham station?

Yes, there is CCTV at this station.

Is there a bureau de change at Durham station?

No, there isn't a bureau de change at this station.

Are there public telephones at Durham station?

Yes, there's public telephones at this station.

Is there a waiting room at Durham station?

Yes, this station has a waiting room.

Are there seated areas at Durham station?

Yes, there's a seating area at this station.

Are there showers at Durham station?

No, there aren't showers at this station.

Is there a tourist information office at Durham station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Durham station?

Yes, luggage trolleys are available at this station.

Are smartcards issued at Durham station?

Yes, smartcards are issued at this station.

Are there ticket machines at Durham station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Durham station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Durham station?

Yes, you can top up smartcards at this station.

Can smartcards be validated at Durham station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Durham station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Durham station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Durham station?

No, you can't use Oyster cards at this station.

Are there bus connections at Durham station?

Yes, there are bus services at this station.

Is car hire available at or near Durham station?

No, car hire is not available at or near the station.

Are there metro connections at Durham station?

No, metro services aren't available at this station.

Does Durham station have connections to a port?

No, the station doesn't have connections to a port.

Does Durham station have connections to an airport?

Yes, the station has connections to an airport.

Short stay 21-60 mins - £2.75 Short stay 61-120 mins - £5.00 Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15. Simply purchase your ticket at the car park on the day.

Is bike hire available at or near Durham station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Durham station?

No, accessible taxis aren't available at this station.

Is there a ramp at Durham station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Durham station?

No, accessible public telephones aren't available at this station.

Are there induction loops at Durham station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Durham station?

Yes, wheelchairs are available at this station.

Trains to Durham station

View live departures and arrivals, station facilities and accessibility information

Durham station live train times

View up to two hours of live departures and arrivals status information for Durham station. Check train times for any future services.

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Station:

Durham

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Status

Platform

Operator

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Cancelled -

Platform

Durham station information

Find the station address, opening times and maps for Durham station.

Durham station address

Durham station
North Road
Durham
County Durham
DH1 4RB

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Durham ticket office opening hours

Monday to Friday – 06:00 to 18:00 Saturday – 07:00 to 17:00 Sunday – 09:00 to 16:00

Ticket office location

Four machines on Southbound platform and two Cash/Card machines on Northbound platform.

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Durham station information

Find the station address, opening times and maps for Durham station.

Show station information

Durham train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Durham station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Durham station, take a look below.

Durham at a glance

Durham station

Station information
- Station details
  
  Station name
  
  Durham
  
  CRS code
  
  DHM
  
  Station operator
  
  GR
  
  National Location Code
  
  7745
- Ticketing information
  
  Does Durham station have ticket gates?
  
  No, this station doesn't have ticket gates.
  
  Penalty fares information
  
  Applicable Operators: LNER
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Durham station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Durham station?
  
  Yes, there's customer help points at this station.
  
  Customer services information
  
  We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  This station has Secure Station Accreditation
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  03457 225 225 or 18001 03457 225 225 (Text relay service)
Station facilities
- Toilet facilities
  
  Are there toilets at Durham station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The toilets are located on the Concourse of both platforms. The National key toilets are located on both platforms; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on both platforms. Toilet opening hours are at all times that the station is open.
  
  Are there baby changing facilities at Durham station?
  
  Yes, there are baby changing facilities at this station.
  
  Are there showers at Durham station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Durham station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
  Waiting Room Platform 1 opening hours
  Monday to Saturday - 04:00 - 22:00
  Sunday 08:00 - 22:00
  Platform 2 opening hours
  Monday to Saturday 05:30 - 20:00
  Sunday 09:00 - 20:00
  
  Are there seated areas at Durham station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Durham station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Durham station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Durham station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Durham station?
  
  Yes, luggage trolleys are available at this station.
- Communication
  
  Are there public telephones at Durham station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Durham station?
  
  Yes, there's a post box at this station.
  
  Is there Wi-Fi at Durham station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Durham station?
  
  Yes, this station has cash machines.
  
  Are there shops at Durham station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Durham station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Coffee shop, WHSmiths and a bar available for refreshments
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Durham station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Durham station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Durham station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at Durham station?
  
  Yes, you can top up smartcards at this station.
  
  Can smartcards be validated at Durham station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  Collection is available for Smart tickets bought online.
Travel links
- Public transport
  
  Are there bus connections at Durham station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Durham station?
  
  No, metro services aren't available at this station.
  
  Does Durham station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Durham station have connections to an airport?
  
  Yes, the station has connections to an airport.
  
  Airport connections information
  
  Durham Tees Valley Airport: Travel by train to Darlington station and then catch 'Arriva' bus route 12 from near the station direct to the airport. For times: www.arrivabus.co.uk
  Newcastle Airport - Travel by train to Newcastle station, then catch metro direct to the airport. For times go to www.nexus.org.uk/metro
  
  Replacement buses location
  
  Pick Up / Drop Off in the station car park.
- Personal transport
  
  Is car hire available at or near Durham station?
  
  No, car hire is not available at or near the station.
  
  Does Durham station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Durham is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. To book a taxi in advance call 0191 371 2727.
Car parking
- Car parking
  Live Car Parking
  
  Car park name and spaces
  Station Car Park - 423 spaces
  
  Opening hours
  Monday to Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: £8.00
  PerHour ticket: £2.75
  Peak ticket: £16.00
  Weekly ticket: £65.00
  Monthly ticket: £195.00
  Quarterly ticket: N/A
  Semi Annual ticket: N/A
  Annual ticket: £1,650.00
  
  Notes
  
  Short stay 21-60 mins - £2.75
  Short stay 61-120 mins - £5.00
  Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
  Simply purchase your ticket at the car park on the day.
  
  Car parking information
  
  Short Stay 30-60 mins - £2.50
  Short Stay 61-120 mins - £4.50
  Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.
  Simply purchase your ticket at the car park on the day.
  
  Car park name and spaces
  Short stay - 0 spaces
  
  Car parking charges
  Off-peak ticket: N/A
  PerHour ticket: £2.00
  Peak ticket: N/A
  Weekly ticket: N/A
  Monthly ticket: N/A
  Quarterly ticket: N/A
  Semi Annual ticket: N/A
  Annual ticket: N/A
Bikes
- Bike storage
  
  Is there bike storage at Durham station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Durham station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  58
  
  Bike storage location
  
  North end of Platforms 1 and 2
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Durham station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Durham station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Durham station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station has step free access to all platforms.
  This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Interchange between the platforms is via a subway. Lift access available to the subway from both platforms. Durham has two RNIB 'Maps for All' - one is located on the southbound side inside the portico as you approach the Travel Centre. The second is located on the northbound side to the left of the waiting room entrance doors beside the taxi rank.
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at Durham station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Durham station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Durham station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a lowered ticket counter at Durham station?
  
  Yes, there's a lowered ticket counter at this station.
  
  Lowered ticket counter information
  
  Available during Travel Centre opening times
  
  Are there induction loops at Durham station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Durham station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at Durham station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 07:00 to 23:59
  
  Staff help information
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
  
  Are there accessible public telephones at Durham station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Durham station?
  
  Yes, this station has accessible toilets.
  
  National key toilets information
  
  The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on both platforms.

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Durham at a glance

Durham at a glance

Durham station

Station details

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Seating at the station

Tourist facilities

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Ticket office

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