Does City Thameslink station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at City Thameslink station?

Yes, there is CCTV at this station.

Is there a bureau de change at City Thameslink station?

No, there isn't a bureau de change at this station.

Are there public telephones at City Thameslink station?

No, this station doesn't have public telephones.

Is there a waiting room at City Thameslink station?

Yes, this station has a waiting room.

Are there seated areas at City Thameslink station?

Yes, there's a seating area at this station.

Are there showers at City Thameslink station?

No, there aren't showers at this station.

Is there a tourist information office at City Thameslink station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at City Thameslink station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at City Thameslink station?

Yes, smartcards are issued at this station.

Are there ticket machines at City Thameslink station?

Yes, there are ticket machines at this station.

Can I collect train tickets from City Thameslink station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at City Thameslink station?

No, you can't top up smartcards at this station.

Can smartcards be validated at City Thameslink station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at City Thameslink station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at City Thameslink station?

Yes, you can top up Oyster cards at this station.

Can Oyster cards be used at City Thameslink station?

Yes, you can use Oyster cards at this station.

Are there bus connections at City Thameslink station?

Yes, there are bus services at this station.

Is car hire available at or near City Thameslink station?

No, car hire is not available at or near the station.

Are there metro connections at City Thameslink station?

No, metro services aren't available at this station.

Does City Thameslink station have connections to a port?

No, the station doesn't have connections to a port.

Does City Thameslink station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near City Thameslink station?

No, bike hire is not available at or near the station.

Are accessible taxis available at City Thameslink station?

No, accessible taxis aren't available at this station.

Is there a ramp at City Thameslink station to get on the train?

No, there isn't a train ramp at this station.

Are there accessible public telephones at City Thameslink station?

No, accessible public telephones aren't available at this station.

Are there induction loops at City Thameslink station?

Yes, induction loops are available at this station.

Are there wheelchairs available at City Thameslink station?

Yes, wheelchairs are available at this station.

Trains to City Thameslink station

View live departures and arrivals, station facilities and accessibility information

City Thameslink station live train times

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City Thameslink

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City Thameslink station information

Find the station address, opening times and maps for City Thameslink station.

City Thameslink station address

City Thameslink station
Ludgate Hill
London
EC4M 7JH

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City Thameslink ticket office opening hours

Monday to Friday – 07:15 to 19:45 Weekend – Closed

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City Thameslink station information

Find the station address, opening times and maps for City Thameslink station.

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City Thameslink train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about City Thameslink station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at City Thameslink station, take a look below.

City Thameslink at a glance

City Thameslink station

Station information
- Station details
  
  Station name
  
  City Thameslink
  
  CRS code
  
  CTK
  
  Station operator
  
  TL
  
  National Location Code
  
  5121
- Ticketing information
  
  Does City Thameslink station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Thameslink
  
  London fare zone
  
  Zone 1
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at City Thameslink station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at City Thameslink station?
  
  Yes, there's customer help points at this station.
  
  Customer services information
  
  This information is unavailable.
  Assisted travel information
  
  If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
  Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
  Pressing the “emergency & assisted travel” button on a station Help Point
  Calling our freephone number: 0800 058 2844
  Texting us on 0800 138 1018
  Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
  For further information on assisted travel please see:
  Accessibility at the station - Thameslink.
  
  Assisted travel contact details
  
  For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
  Email - customerservices@thameslinkrailway.com
  Phone - 0800 058 2844
  Textphone - 0800 138 1018
  
  Assisted travel opening hours
  
  The assisted travel helpline is not available on Christmas Day.
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at City Thameslink station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  Ludgate Entrance
  
  Are there baby changing facilities at City Thameslink station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at City Thameslink station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at City Thameslink station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  The platforms at this station are underground. There are seats on both platforms.
  
  Are there seated areas at City Thameslink station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at City Thameslink station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at City Thameslink station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at City Thameslink station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at City Thameslink station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at City Thameslink station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at City Thameslink station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at City Thameslink station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Wifi information at this station
- Shops, cafés and cash machines
  
  Is there a cash machine at City Thameslink station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at City Thameslink station?
  
  Yes, there are shops at this station.
  
  Shops information
  
  Key cutting
  
  Are there cafés, pubs or restaurants at City Thameslink station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at City Thameslink station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from City Thameslink station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at City Thameslink station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at City Thameslink station?
  
  No, you can't top up smartcards at this station.
  
  Can smartcards be validated at City Thameslink station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
  
  Can Oyster cards be topped up at City Thameslink station?
  
  Yes, you can top up Oyster cards at this station.
  
  Can Oyster cards be used at City Thameslink station?
  
  Yes, you can use Oyster cards at this station.
  
  Oyster information
  
  Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Travel links
- Public transport
  
  Are there bus connections at City Thameslink station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
  
  Are there metro connections at City Thameslink station?
  
  No, metro services aren't available at this station.
  
  Does City Thameslink station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does City Thameslink station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Please click the link for details regarding the rail replacement bus location.
- Personal transport
  
  Is car hire available at or near City Thameslink station?
  
  No, car hire is not available at or near the station.
  
  Does City Thameslink station have a taxi rank?
  
  No, this station doesn't have a taxi rank.
Car parking
- Car parking
  Live Car Parking
  
  Car parking
  
  Car parking is not available at this station.
Bikes
- Bike storage
  
  Is there bike storage at City Thameslink station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at City Thameslink station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  28
  
  Bike storage location
  
  Pilgrim St
  
  Bike storage information
  
  Cycles are left at owners risk. Abandoned cycles may be removed
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at City Thameslink station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near City Thameslink station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at City Thameslink station to get on the train?
  
  No, there isn't a train ramp at this station.
  
  Step-free access information
  
  This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street).
  Assistance Meeting Point is the ticket office.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at City Thameslink station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at City Thameslink station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at City Thameslink station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
  
  Is there a lowered ticket counter at City Thameslink station?
  
  Yes, there's a lowered ticket counter at this station.
  
  Are there induction loops at City Thameslink station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at City Thameslink station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at City Thameslink station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 05:00 to 23:30 Saturday – 08:00 to 21:00 Sunday – Closed
  
  Staff help information
  
  This station has level access between train and platform without assistance from staff.
  
  Are there accessible public telephones at City Thameslink station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at City Thameslink station?
  
  Yes, this station has accessible toilets.

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City Thameslink at a glance

City Thameslink at a glance

City Thameslink station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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