We really value our customers feedback. Please take a minute to complete our survey and tell us your thoughts on our services. 

Based on the results you provide, we will be able to tailor our approach and focus on what matters most to our customers. 

The survey takes only a few minutes to complete or a little bit longer if you wish to go into detail about where we can improve.

As a thank you for completing our survey we will also enter you into a monthly prize draw to win £100 worth of rail travel vouchers.

Please click the link below to start the survey.


Online Customer Forum

A place for you to ask us or other customers about anything related to your SWR journey

Find out more