Tell Us What You Think - South Western Railway

Customer survey

Your feedback is important to us

We really value our customers feedback. Please take a minute to complete our survey and tell us your thoughts on our services. 

Based on the results you provide, we will be able to tailor our approach and focus on what matters most to our customers. 

The survey takes only a few minutes to complete or a little bit longer if you wish to go into detail about where we can improve. You will also be invited to enter our Prize Draw to WIN £500 of Amazon vouchers. Details of how to enter will be provided at the end of the survey.

Please click the link below to start the survey.


Every Journey Matters

Find out more about how we use your feedback to improve your experience

Find out more

Meet the manager

Meet the senior leadership team at SWR

Find out more