Fault Report Form

Title *

If you selected "other", please specify your preferred title *

First name *

Last name *

Email address *

Phone Number*

Is the fault on a train or at the station?*

Which station did your train depart from?

Which station would you like to report a fault at?

What time was the train scheduled to depart?

Where was the train’s ultimate destination?

What is the coach number or carriage number? (Inside above the interconnecting doors or outside at the front and rear of the train)

What date did you notice the fault?

What time did you notice the fault?

Please describe the fault in as much detail as possible including the specific location (1500 characters maximum) *

Where on the station is the fault?

Please give details of how you will be getting to the station

Please describe the fault in as much detail as possible including the specific location (1500 characters maximum) *

File upload

Please select a file or image

Add your file

Report a fault