Does York station have ticket gates?

No, this station doesn't have ticket gates.

Is there CCTV at York station?

Yes, there is CCTV at this station.

Is there a bureau de change at York station?

No, there isn't a bureau de change at this station.

Is there lost property at York station?

No, there isn't a lost property at this station.

Are there public telephones at York station?

Yes, there's public telephones at this station.

Is there a waiting room at York station?

Yes, this station has a waiting room.

Are there seated areas at York station?

Yes, there's a seating area at this station.

Are there showers at York station?

No, there aren't showers at this station.

Is there a tourist information office at York station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at York station?

Yes, luggage trolleys are available at this station.

Are smartcards issued at York station?

Yes, smartcards are issued at this station.

Are there ticket machines at York station?

Yes, there are ticket machines at this station.

Can I collect train tickets from York station?

Yes, you can collect train tickets from ticket machine and ticket office.

Can smartcards be loaded at York station?

Yes, you can load smartcards at ticket machine and ticket office.

Can smartcards be validated at York station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at York station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be loaded at York station?

No, you can't load Oyster cards at this station.

Are Oyster cards validated at York station?

No, Oyster cards aren't validated at this station.

Is car hire available at or near York station?

Yes, car hire is available at or near the station.

Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.

Are there bus connections at York station?

Yes, there are bus services at this station.

Are there metro connections at York station?

No, metro services aren't available at this station.

Does York station have connections to a port?

No, the station doesn't have connections to a port.

Does York station have connections to an airport?

No, the station does not have connections to an airport.

Short stay 21-60 mins - £3.50 Short stay 61-120 mins - £6.50 The short-stay car park will be closed every Saturday and Sunday up to and including Sunday 23 March . Parking for Blue Badge holders remains available as normal. The station long stay car park will be closed until further notice. This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site. Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks .

Are accessible taxis available at York station?

Yes, accessible taxis are available at this station.

Accessible taxis information

No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi

Is there a ramp at York station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at York station?

No, accessible public telephones aren't available at this station.

Is there a height adjusted ticket counter at York station?

Yes, there's a height adjusted ticket counter at this station.

Height Adjusted ticket counter information

Available during Travel Centre opening times

Are there induction loops at York station?

Yes, induction loops are available at this station.

Are there wheelchairs available at York station?

Yes, wheelchairs are available at this station.

Is bike hire available at or near York station?

Yes, bike hire is available at or near the station.

Trains to York station

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York station live train times

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Station:

York

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York station information

Find the station address, opening times and maps for York station.

York station address

York station
Station Road
York
North Yorkshire
YO24 1AB

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York ticket office opening hours

Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:00 to 18:00

Ticket office location

On main concourse.

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York station information

Find the station address, opening times and maps for York station.

Show station information

York train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about York station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at York station, take a look below.

York at a glance

York station

Station information
- Station details
  
  Station name
  
  York
  
  CRS code
  
  YRK
  
  Station operator
  
  GR
  
  National Location Code
  
  8263
- Ticketing information
  
  Does York station have ticket gates?
  
  No, this station doesn't have ticket gates.
  
  Penalty fares information
  
  Applicable Operators: LNER
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at York station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at York station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  Located at the front of the Station
  
  Customer services information
  
  We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  This station has Secure Station Accreditation
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  03457 225 225 or 18001 03457 225 225 (Text relay service)
Station facilities
- Toilet facilities
  
  Are there toilets at York station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
  
  Are there baby changing facilities at York station?
  
  Yes, there are baby changing facilities at this station.
  
  Are there showers at York station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at York station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
  Waiting Room opening hours are at all times that the station is open
  
  Waiting room opening hours
  Monday to Sunday – 06:00 to 22:00
  
  Are there seated areas at York station?
  
  Yes, there's a seating area at this station.
  First Class lounge information
  
  Opening hours
  Monday - Saturday 06:00 - 20:00 Sunday 08:00 - 19:00
  Location: On Platform 3.
  Tickets Accepted in LNER First Class Lounge:
  Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  Any First Class Anytime ticket valid for travel on the LNER route
  Any LNER First Class packages
  First Advance (routed LNER & connections)
  LNER First Class Reader Offer (routed LNER & connections)
  LNER First Class Flat Fare (routed LNER & connections)
  LNER Rewards First Class Leisure Single (routed LNER & connections)
  LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  Inclusive Tour Tickets (eg. Superbreak)
  Weekend First
  
  Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
  Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information. Wi-Fi: Yes Showers: No
  Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water, and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
  
  First Class lounge opening hours
  Monday – 06:00 to 20:00 Tuesday – 06:00 to 20:00 Wednesday – 06:00 to 20:00 Thursday – 06:00 to 20:00 Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:00 to 19:00
- Tourist facilities
  
  Is there a bureau de change at York station?
  
  No, there isn't a bureau de change at this station.
  
  Is there lost property at York station?
  
  No, there isn't a lost property at this station.
  
  Are there luggage storage facilities at York station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at York station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at York station?
  
  Yes, luggage trolleys are available at this station.
- Communication
  
  Are there public telephones at York station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at York station?
  
  Yes, there's a post box at this station.
  
  Post box information
  
  Outside the station
  
  Is there Wi-Fi at York station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Find WiFi Hotspots around York station
- Shops, cafés and cash machines
  
  Is there a cash machine at York station?
  
  Yes, this station has cash machines.
  
  Cash machine information
  
  Located on concourse
  
  Are there shops at York station?
  
  Yes, there are shops at this station.
  
  Are there cafés, pubs or restaurants at York station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Various coffee shops , food outlets, supermarkets and shops available for refreshments and shopping
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at York station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from York station?
  
  Yes, you can collect train tickets from ticket machine and ticket office.
- Ticketing options
  
  Are smartcards issued at York station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be loaded at York station?
  
  Yes, you can load smartcards at ticket machine and ticket office.
  
  Can smartcards be validated at York station?
  
  Yes, smartcards can be validated at this station.
  
  Are Oyster cards issued at York station?
  
  No, Oyster cards aren't issued at this station.
  
  Can Oyster cards be loaded at York station?
  
  No, you can't load Oyster cards at this station.
  
  Are Oyster cards validated at York station?
  
  No, Oyster cards aren't validated at this station.
Travel links
- Public transport
  
  Are there bus connections at York station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at York station?
  
  No, metro services aren't available at this station.
  
  Does York station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does York station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Pick Up / Drop Off at Bus Stand E outside the Milner York
- Personal transport
  
  Is car hire available at or near York station?
  
  Yes, car hire is available at or near the station.
  
  Car hire information
  
  Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.
  
  Does York station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:
  Station Taxis 01904 623 332
Car parking
- Car parking
  Live Car Parking
  
  Car park name
  Station Short Stay Car Park
  
  Spaces
  30
  
  Accessible spaces
  6
  
  Accessible car park equipment
  Yes
  
  Car park CCTV
  Yes
  
  Car parking charges
  
  PerHour ticket: £3.50
  
  Notes
  
  Short stay 21-60 mins - £3.50
  Short stay 61-120 mins - £6.50
  The short-stay car park will be closed every Saturday and Sunday up to and including Sunday 23 March. Parking for Blue Badge holders remains available as normal.
  The station long stay car park will be closed until further notice.
  This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
  Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Accessibility and mobility access
- Station access
  
  Is there a ramp at York station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station has step free access to all platforms.
  This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at York station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at York station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at York station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  Accessible machines are available on the main concourse
  
  Is there a height adjusted ticket counter at York station?
  
  Yes, there's a height adjusted ticket counter at this station.
  
  Height Adjusted ticket counter information
  
  Available during Travel Centre opening times
  
  Are there induction loops at York station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at York station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
- Accessible station facilities
  
  Is staff help available at York station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Staff help information
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
  
  Are there accessible public telephones at York station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at York station?
  
  Yes, this station has accessible toilets.
  
  National key toilets information
  
  The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
Bikes
- Bike storage
  
  Is there a sheltered bike storage area at York station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  626
  
  Bike storage location
  
  Within station, within car park, and next to the ticket office
  
  Bike storage information
  
  80 secure stands.
  
  Bike storage type
  
  Compounds, Stands & Racks
  
  Is there CCTV in the bike storage at York station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near York station?
  
  Yes, bike hire is available at or near the station.
  
  Bike hire information
  
  Available from EuropCar office on Platform 1.

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York at a glance

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York station

Station details

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