Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about London Victoria station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at London Victoria station, take a look below.
Are there customer help points at London Victoria station?
Yes, there's customer help points at this station.
Customer help points information
Help Points are located on both main concourse areas, as well as the main ticket office.
Customer services information
Via Network Rail Reception
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Toilets are situated on the central concourse and adjacent to platform 2.
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
Are there baby changing facilities at London Victoria station?
Yes, there are baby changing facilities at this station.
Baby change information
Female toilets,Male toilets,
Are there showers at London Victoria station?
No, there aren't showers at this station.
Seating at the station
Is there a waiting room at London Victoria station?
No, this station doesn't have a waiting room.
Are there seated areas at London Victoria station?
Yes, there's a seating area at this station.
Is there a bureau de change at London Victoria station?
Yes, there is a bureau de change at this station.
Are there luggage storage facilities at London Victoria station?
Yes, there are luggage storage facilities at this station.
Are there bus connections at London Victoria station?
Yes, there are bus services at this station.
Bus services information
Victoria Bus Station at Station Front
Are there metro connections at London Victoria station?
Yes, there are metro connections at this station.
Metro services information
Underground services: Victoria Line, District Line and Circle Line
Does London Victoria station have connections to a port?
No, the station doesn't have connections to a port.
Does London Victoria station have connections to an airport?
Yes, the station has connections to an airport.
Airport connections information
Direct Rail Link to Gatwick
Replacement buses location
When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances.
Check posters and staff for more details.
Is car hire available at or near London Victoria station?
Yes, car hire is available at or near the station.
Car hire information
Office on concourse adjacent to Platform 7 (Sixt Car Hire)
Does London Victoria station have a taxi rank?
Yes, this station has a taxi rank.
Taxi rank information
Taxi ranks are available outside at the front of the station (Terminus Place) and from the upper level (Victoria Place).