Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Leeds station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Leeds station, take a look below.
No, customer help points aren't available at this station.
Customer services information
This information is unavailable.
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
Many bus routes serve bus stops on New Station Street in front of the rail station.
Is there a ramp at Leeds station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Suitable for disabled passengers. Lifts or Level access to all platforms.
Step-free access coverage
Are there accessible drop off or pick up points at Leeds station?
Yes, there are accessible drop off or pick up points at this station.
Accessible drop off or pick up points information
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: London North Eastern Railway -03457 225 225 East Midlands Railway - 08000 113323. TransPennine Express - 0800 107 2149. Northern - 0800 1385560. CrossCountry 03448110125
Are there wheelchairs available at Leeds station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Leeds station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Leeds station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Leeds station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Leeds station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Leeds station?
Yes, staff are available to help you at this station.
Staff help information
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - 0800 138 5560 Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225