Assisted travel information
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train, or at peak times this may be provided by station staff. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also use our Assisted Boarding Points service. More information here: here
Assisted travel contact details
0800 5282100
Assisted travel opening hours
24 hours a day, except Christmas Day and Boxing Day
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours