Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Cambridge station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Cambridge station, take a look below.
Are there customer help points at Cambridge station?
Yes, there's customer help points at this station.
Customer help points information
Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2
Customer services information
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east
Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
Are there metro connections at Cambridge station?
No, metro services aren't available at this station.
Does Cambridge station have connections to a port?
No, the station doesn't have connections to a port.
Does Cambridge station have connections to an airport?
No, the station does not have connections to an airport.
Replacement buses location
Rail replacement buses depart from the front of the station
Is car hire available at or near Cambridge station?
No, car hire is not available at or near the station.
Is there a sheltered bike storage area at Cambridge station?
Yes, there is a sheltered bike storage area.
Bike storage spaces
Bike storage location
Cycle point is by the Car Park
Bike storage information
This information is unavailable.
Bike storage type
Is there CCTV in the bike storage at Cambridge station?
Yes, this station has CCTV in the bike storage.
Is bike hire available at or near Cambridge station?
Yes, bike hire is available at or near the station.
Bike hire information
Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park. Adults and kids' bikes, child seats, trailers and helmets available. For more info and to book online, go to www.rutlandcycling.com/hire