Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Brighton station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Brighton station, take a look below.
Are there customer help points at Brighton station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
This information is unavailable.
Assisted travel contact details
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - firstname.lastname@example.org | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Assisted travel opening hours
The assisted helpline is not available on Christmas Day.
Monday to Sunday – 07:00 to 22:00
Toilets and accessible toilets are located at the east end of the main concourse.
In addition, there is also a Changing Place facility available. This provides a changing bench, hoist, height adjustable sink and non-slip floors. The Changing place is located by the north entrance to the station, in the same building as the cycle storage facilities. It is on the first floor of the building and has step-free access. Please speak to station staff who will arrange access to the building.
Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
Are there baby changing facilities at Brighton station?
Yes, there are baby changing facilities at this station.
Are there showers at Brighton station?
No, there aren't showers at this station.
Seating at the station
Is there a waiting room at Brighton station?
No, this station doesn't have a waiting room.
Are there seated areas at Brighton station?
Yes, there's a seating area at this station.
Is there a bureau de change at Brighton station?
No, there isn't a bureau de change at this station.
Are there luggage storage facilities at Brighton station?
No, there are no luggage storage facilities at this station.
Is there a tourist information office at Brighton station?
No, there isn't a tourist information office at this station.
Are there luggage trolleys at Brighton station?
No, luggage trolleys aren't available at this station.
Is there a ramp at Brighton station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
This is a Category A station: This station has step-free level access to all platforms.
Step-free access coverage
Are there accessible drop off or pick up points at Brighton station?
Yes, there are accessible drop off or pick up points at this station.
Accessible drop off or pick up points information
Located at the rear of the station
Are there wheelchairs available at Brighton station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Brighton station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Is there a lowered ticket counter at Brighton station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Brighton station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Brighton station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Brighton station?
Yes, staff are available to help you at this station.
Staff help information
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Are there accessible public telephones at Brighton station?
No, accessible public telephones aren't available at this station.