Planning your next trip or getting ready for your commute? Find out everything you need to know about Beaulieu Road station facilities before you travel. At most South Western Railway stations, you’ll find car parking, ticket machines andsmartcardoptions to get you ready for your journey, as well as South Western Railway customer help points if you need a helping hand. There’s also free Wi-Fi at all our stations for you to enjoy while you wait. We’re updating our stations as part of our station improvement programme to ensure your journey goes seamlessly from start to finish, wherever you’re heading. For detailed information about the facilities available at Beaulieu Roadstation, take a look below.
Are there customer help points at Beaulieu Road station?
Yes, there's customer help points at this station.
Customer help points information
Customer Help points are located on every platform
Customer services information
Please contact our Customer Service Centre on 0345 6000 650
Assisted travel information
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Assisted travel contact details
Assisted travel opening hours
24 hours a day, except Christmas Day and Boxing Day
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Is there a ramp at Beaulieu Road station to get on the train?
No, there isn't a train ramp at this station.
Step-free access information
Step-free category B3 station. Access to Platform 1 (for trains towards Southampton and London) is via steps from the B3056 Beaulieu Road overbridge only.
Platform 2 (for trains towards Bournemouth and Poole) is accessed either via a RoW across the nearby residents' car park (step-free but uneven) from the 'Station Approach' (private road but part leased to NR), or by 25 steps from Beaulieu Road overbridge.
Interchange can only be made via road overbridge. There is no footway along road.
Step-free access coverage
No part of station
Are there accessible drop off or pick up points at Beaulieu Road station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Beaulieu Road station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Beaulieu Road station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train. Machine is not accessible to wheelchair users.
Is there a lowered ticket counter at Beaulieu Road station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Beaulieu Road station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Beaulieu Road station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Beaulieu Road station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Beaulieu Road station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Beaulieu Road station?