Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Accrington station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Accrington station, take a look below.
Are there customer help points at Accrington station?
No, customer help points aren't available at this station.
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Accrington station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Category B Station, Platform 1: Scooter Friendly Station, please note there are no tactile pavings at this station - step free access from Paxton Street, up steep 50m ramp with handrail or past the car park and a shallower ramp.
Platform 2: step free access up gently sloping footpath from Eagle Street.
Ticket office is on Leeds/Colne Platform (1), with stepped footbridge between platforms comprising of 25 steps up and 24 steps down with rest platforms.
Step-free access coverage
Are there accessible drop off or pick up points at Accrington station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Accrington station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Accrington station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
Ticket machine is on Platform 2 near the foot bridge
Is there a lowered ticket counter at Accrington station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Accrington station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Accrington station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Accrington station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Accrington station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Accrington station?