Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Aberdeen station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Aberdeen station, take a look below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Are there metro connections at Aberdeen station?
No, metro services aren't available at this station.
Does Aberdeen station have connections to a port?
Yes, the station has connections to a port.
Port connections information
Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Does Aberdeen station have connections to an airport?
Yes, the station has connections to an airport.
Airport connections information
Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Replacement buses location
Buses pick up/drop off on College Street
Is car hire available at or near Aberdeen station?
No, car hire is not available at or near the station.
Does Aberdeen station have a taxi rank?
Yes, this station has a taxi rank.
Taxi rank information
visit www.traintaxi.co.uk for details of taxis available for hire
Is there a ramp at Aberdeen station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310
Blue Badge parking bays: 10
Step-free access coverage
Are there accessible drop off or pick up points at Aberdeen station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Aberdeen station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Aberdeen station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Aberdeen station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Aberdeen station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Aberdeen station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Aberdeen station?
Yes, staff are available to help you at this station.
Staff help information
Meeting Point: At the Automatic Ticket Gates inside the station
Are there accessible public telephones at Aberdeen station?
No, accessible public telephones aren't available at this station.