Does Ipswich station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Ipswich station?

Yes, there is CCTV at this station.

Is there a bureau de change at Ipswich station?

No, there isn't a bureau de change at this station.

Are there public telephones at Ipswich station?

No, this station doesn't have public telephones.

Is there a waiting room at Ipswich station?

Yes, this station has a waiting room.

Are there seated areas at Ipswich station?

Yes, there's a seating area at this station.

Are there showers at Ipswich station?

No, there aren't showers at this station.

Is there a tourist information office at Ipswich station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Ipswich station?

Yes, luggage trolleys are available at this station.

Are smartcards issued at Ipswich station?

Yes, smartcards are issued at this station.

Are there ticket machines at Ipswich station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Ipswich station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Ipswich station?

Yes, you can top up smartcards at this station.

Can smartcards be validated at Ipswich station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Ipswich station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Ipswich station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Ipswich station?

No, you can't use Oyster cards at this station.

Are there bus connections at Ipswich station?

Yes, there are bus services at this station.

Is car hire available at or near Ipswich station?

No, car hire is not available at or near the station.

Are there metro connections at Ipswich station?

No, metro services aren't available at this station.

Does Ipswich station have connections to a port?

No, the station doesn't have connections to a port.

Does Ipswich station have connections to an airport?

No, the station does not have connections to an airport.

£12.00 Weekend fare (from 1000 Friday - 0400 Monday) £88.00 Flexi ticket

Is bike hire available at or near Ipswich station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Ipswich station?

Yes, accessible taxis are available at this station.

Accessible taxis information

Details of nearest taxis are shown on station information poster

Is there a ramp at Ipswich station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Ipswich station?

No, accessible public telephones aren't available at this station.

Are there induction loops at Ipswich station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Ipswich station?

Yes, wheelchairs are available at this station.

Trains to Ipswich station

View live departures and arrivals, station facilities and accessibility information

Ipswich station live train times

View up to two hours of live departures and arrivals status information for Ipswich station. Check train times for any future services.

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Station:

Ipswich

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Ipswich station information

Find the station address, opening times and maps for Ipswich station.

Ipswich station address

Ipswich station
Burrell Road
Ipswich
Suffolk
IP2 8AL

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Ipswich ticket office opening hours

Monday to Friday – 05:00 to 21:20 Saturday – 05:00 to 21:20 Sunday – 07:15 to 22:00

Ticket office location

The ticket office at this station has recently moved, and is now located at the front of the station to the left, near the multi-storey car park, and is accessible directly from the station forecourt.

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Ipswich station information

Find the station address, opening times and maps for Ipswich station.

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Ipswich train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Ipswich station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Ipswich station, take a look below.

Ipswich at a glance

Ipswich station

Station information
- Station details
  
  Station name
  
  Ipswich
  
  CRS code
  
  IPS
  
  Station operator
  
  LE
  
  National Location Code
  
  7217
- Ticketing information
  
  Does Ipswich station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Greater Anglia
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Ipswich station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Ipswich station?
  
  No, customer help points aren't available at this station.
  
  Customer services information
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on Greater Anglia services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel opening hours
  Monday to Sunday – 08:00 to 20:00
Station facilities
- Toilet facilities
  
  Are there toilets at Ipswich station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 04:00 - 22:00Saturday 04:00 - 22:00Sunday 07:00 - 22:00
  
  Are there baby changing facilities at Ipswich station?
  
  Yes, there are baby changing facilities at this station.
  
  Baby change information
  
  Female toilets,Male toilets
  
  Are there showers at Ipswich station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Ipswich station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  There is a large waiting area in the main station concourse, as well as a waiting room on Platform 2 which is close to the secure cycle parking area. In addition, a waiting room is also available on Platforms 3 and 4, close to the steps for the older footbridge.
  
  Waiting room opening hours
  Monday to Friday – 04:30 to 01:00 Saturday – 04:30 to 01:00 Sunday – 07:00 to 01:00
  
  Are there seated areas at Ipswich station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Ipswich station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Ipswich station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Ipswich station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Ipswich station?
  
  Yes, luggage trolleys are available at this station.
- Communication
  
  Are there public telephones at Ipswich station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at Ipswich station?
  
  Yes, there's a post box at this station.
  
  Is there Wi-Fi at Ipswich station?
  
  Yes, this station has Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Ipswich station?
  
  Yes, this station has cash machines.
  
  Are there shops at Ipswich station?
  
  Yes, there are shops at this station.
  
  Shops information
  
  WHSmith
  Photo-Me digital passport photos
  
  Are there cafés, pubs or restaurants at Ipswich station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Costa Coffee
  Greggs
  Starbucks
  Self-service vending machines providing hot drinks, cold drinks, and snacks
  Free water refill point located on the station concourse, next to the customer service office
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Ipswich station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Ipswich station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Ipswich station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at Ipswich station?
  
  Yes, you can top up smartcards at this station.
  
  Can smartcards be validated at Ipswich station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Travel links
- Public transport
  
  Are there bus connections at Ipswich station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  'First' and 'Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk
  'Ipswich Buses' route 16 and 'First' route 66 link the rail station forecourt with the town centre. 'Ipswich Buses' routes 12, 13, and 14 stop close by in Ranelagh Road.
  Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
  
  Are there metro connections at Ipswich station?
  
  No, metro services aren't available at this station.
  
  Does Ipswich station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Ipswich station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
- Personal transport
  
  Is car hire available at or near Ipswich station?
  
  No, car hire is not available at or near the station.
  
  Does Ipswich station have a taxi rank?
  
  No, this station doesn't have a taxi rank.
Car parking
- Car parking
  Live Car Parking
  
  Car park name and spaces
  Station Car Park - 444 spaces
  
  Opening hours
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: £8.40
  PerHour ticket: £1.00
  Peak ticket: £9.40
  Weekly ticket: £50.00
  Monthly ticket: £222.00
  Quarterly ticket: £636.00
  Semi Annual ticket: N/A
  Annual ticket: £2,228.00
  
  Notes
  
  £12.00 Weekend fare (from 1000 Friday - 0400 Monday)
  £88.00 Flexi ticket
  
  Car park name and spaces
  Premium Bay - 36 spaces
  
  Car parking charges
  Off-peak ticket: N/A
  PerHour ticket: N/A
  Peak ticket: N/A
  Weekly ticket: N/A
  Monthly ticket: N/A
  Quarterly ticket: N/A
  Semi Annual ticket: N/A
  Annual ticket: £2,625.00
Bikes
- Bike storage
  
  Is there bike storage at Ipswich station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Ipswich station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  200
  
  Bike storage location
  
  There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Compound
  
  Is there CCTV in the bike storage at Ipswich station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Ipswich station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Ipswich station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station has step free access to all platforms via lifts.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the customer service office on the main concourse.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at Ipswich station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Ipswich station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Ipswich station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a lowered ticket counter at Ipswich station?
  
  No, there isn't a lowered ticket counter at this station.
  
  Are there induction loops at Ipswich station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Ipswich station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Details of nearest taxis are shown on station information poster
- Accessible station facilities
  Is staff help available at Ipswich station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Sunday – 24 hours
  
  Staff help information
  
  Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
  What assistance is available for customers using this station?
  Board and alight
  Ramp assistance
  Luggage (on and off train only)
  Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  By speaking with a member of station staff
  By calling 0345 600 7245 (option 4)
  By selecting the help button on one of the ticket machines at this station
  Are there accessible public telephones at Ipswich station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Ipswich station?
  
  Yes, this station has accessible toilets.

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Ipswich at a glance

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