Does Chester Road station have ticket gates?

No, this station doesn't have ticket gates.

Is there CCTV at Chester Road station?

Yes, there is CCTV at this station.

Is there a bureau de change at Chester Road station?

No, there isn't a bureau de change at this station.

Are there public telephones at Chester Road station?

Yes, there's public telephones at this station.

Is there a waiting room at Chester Road station?

Yes, this station has a waiting room.

Are there seated areas at Chester Road station?

Yes, there's a seating area at this station.

Are there showers at Chester Road station?

No, there aren't showers at this station.

Is there a tourist information office at Chester Road station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Chester Road station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Chester Road station?

No, smartcards aren't issued at this station.

Are there ticket machines at Chester Road station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Chester Road station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Chester Road station?

No, you can't top up smartcards at this station.

Can smartcards be validated at Chester Road station?

No, smartcards can't be validated at this station.

Are Oyster cards issued at Chester Road station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Chester Road station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Chester Road station?

No, you can't use Oyster cards at this station.

Are there bus connections at Chester Road station?

Yes, there are bus services at this station.

Is car hire available at or near Chester Road station?

No, car hire is not available at or near the station.

Are there metro connections at Chester Road station?

No, metro services aren't available at this station.

Does Chester Road station have connections to a port?

No, the station doesn't have connections to a port.

Does Chester Road station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Chester Road station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Chester Road station?

Yes, accessible taxis are available at this station.

Accessible taxis information

Accessible taxis are not available

Is there a ramp at Chester Road station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Chester Road station?

Yes, accessible public telephones are available at this station.

Accessible public telephones information

Public telephones are not accessible

Are there induction loops at Chester Road station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Chester Road station?

No, wheelchairs aren't available at this station.

Trains to Chester Road station

View live departures and arrivals, station facilities and accessibility information

Chester Road station live train times

View up to two hours of live departures and arrivals status information for Chester Road station. Check train times for any future services.

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Station:

Chester Road

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Chester Road station information

Find the station address, opening times and maps for Chester Road station.

Chester Road station address

Chester Road station
Station Approach
Chester Road
Sutton Coldfield
West Midlands
B73 5JS

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Chester Road ticket office opening hours

Monday – 06:00 to 19:00 Tuesday – 06:00 to 19:00 Wednesday – 06:00 to 19:00 Thursday – 06:00 to 19:00 Friday – 07:00 to 20:00 Saturday – 08:00 to 20:00 Sunday – 09:00 to 16:00

Ticket office location

A Ticket Vending Machine is located in the station entrance to Platform 2.

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Chester Road station information

Find the station address, opening times and maps for Chester Road station.

Show station information

Chester Road train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Chester Road station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Chester Road station, take a look below.

Chester Road at a glance

Chester Road station

Station information
- Station details
  
  Station name
  
  Chester Road
  
  CRS code
  
  CRD
  
  Station operator
  
  WM
  
  National Location Code
  
  1130
- Ticketing information
  
  Does Chester Road station have ticket gates?
  
  No, this station doesn't have ticket gates.
  
  Penalty fares information
  
  Applicable Operators: West Midlands Trains
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Chester Road station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Chester Road station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  On both platforms
  
  Customer services information
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  **Chester Road is acredited by the Secure Station Scheme**
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  0800 0248998
  
  Assisted travel opening hours
  
  24 hours, 7 days a week (except Christmas Day and Boxing Day)
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Chester Road station?
  
  No, there aren't toilets at this station.
  
  Are there baby changing facilities at Chester Road station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Chester Road station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Chester Road station?
  
  Yes, this station has a waiting room.
  
  Are there seated areas at Chester Road station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Chester Road station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Chester Road station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Chester Road station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Chester Road station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Chester Road station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Chester Road station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Chester Road station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Chester Road station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Chester Road station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Chester Road station?
  
  No, the station does't have cafés, pubs or restaurants.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Chester Road station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Chester Road station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Chester Road station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be topped up at Chester Road station?
  
  No, you can't top up smartcards at this station.
  
  Can smartcards be validated at Chester Road station?
  
  No, smartcards can't be validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Chester Road station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Chester Road station?
  
  No, metro services aren't available at this station.
  
  Does Chester Road station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Chester Road station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  In the event of engineering the bus/coach will collect from: Chester Road near to Junction with Green Lanes
- Personal transport
  
  Is car hire available at or near Chester Road station?
  
  No, car hire is not available at or near the station.
  
  Does Chester Road station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Sutton Radio 0121 311 1113 Parkers 0121 355 6969
Car parking
- Car parking
  Live Car Parking
  
  Car park name and spaces
  Blake Street - 164 spaces
  
  Opening hours
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: N/A
  PerHour ticket: N/A
  Peak ticket: N/A
  Weekly ticket: N/A
  Monthly ticket: N/A
  Quarterly ticket: N/A
  Semi Annual ticket: N/A
  Annual ticket: N/A
Bikes
- Bike storage
  
  Is there bike storage at Chester Road station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Chester Road station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  10
  
  Bike storage location
  
  This information is unavailable.
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Chester Road station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Chester Road station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Chester Road station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at Chester Road station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Accessible drop off or pick up points information
  
  Slope entrance to station from Bus stop. Ramps to platforms 120m.
  
  Are there wheelchairs available at Chester Road station?
  
  No, wheelchairs aren't available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Chester Road station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  A Ticket Vending Machine is available in the station entrance area to Platform 2.
  
  Is there a lowered ticket counter at Chester Road station?
  
  No, there isn't a lowered ticket counter at this station.
  
  Are there induction loops at Chester Road station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Chester Road station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Accessible taxis are not available
- Accessible station facilities
  
  Is staff help available at Chester Road station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday – 06:00 to 19:00 Tuesday – 06:00 to 19:00 Wednesday – 06:00 to 19:00 Thursday – 06:00 to 19:00 Friday – 07:00 to 20:00 Saturday – 08:00 to 20:00 Sunday – 09:00 to 16:00
  
  Staff help information
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
  
  Are there accessible public telephones at Chester Road station?
  
  Yes, accessible public telephones are available at this station.
  
  Accessible public telephones information
  
  Public telephones are not accessible
  
  Are there accessible toilets at Chester Road station?
  
  No, this station doesn't have accessible toilets.

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Chester Road at a glance

Chester Road at a glance

Chester Road station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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