Last updated: Saturday 29 November 2025
The full West of England timetable was restored on Saturday 29 November 2025. Thank you for your patience during the recent amended timetable.
Trains are running to the regular timetable with one train per hour between London Waterloo and Exeter St Davids. Journey planners are fully up to date and customers can check their journeys  here.
What timetable is running?
West of England Line services are running to our Autumn 2025 timetable. From Sunday 14 December, we will run services to our December 2025 timetable.
Both timetables are available to view  here.
What happened?
The driest spring and hottest summer ever recorded in the UK had dried out clay embankments between Salisbury and Exeter and disturbed track levels, a condition known as  'soil moisture deficit'.
As the ground below the tracks continued to move, engineers could not complete repairs and speed restrictions were introduced for the safety of passing trains.
Cooler temperatures and autumn rain have since rehydrated and stabilised the embankments, and engineers have now completed extensive tamping work to restore track levels.
With track levels back to normal the speed restrictions have been removed, and the normal timetable has been restored.
Are trains calling at Crewkerne?
Yes, services to Crewkerne are running as normal.
Discounted fares
To thank customers for their patience during the amended timetable, we are pleased to offer discounted fares for off-peak journeys between London Waterloo/Clapham Junction and stations west of, and including, Salisbury.
This includes off-peak journeys between London Waterloo/Clapham Junction and:
- Templecombe and Gillingham (Dorset) for £13
- Yeovil, Sherborne and Crewkerne for £14
- Axminster, Honiton and Exeter for £15.30
To purchase tickets at these prices, customers would normally have to book typically 9 to 12 weeks before travel.
There are also discounted tickets for customers travelling to all stations between Salisbury and Exeter, making spontaneous local travel more affordable for customers who were affected by the reduced timetable.
The offer includes a third off all Off-Peak, Super Off-Peak, Evening Out and Sunday Out fares. For example, a return ticket between Yeovil and Exeter will cost as little as £15.20, compared to the normal lowest fare of £23.
The special discounts apply to off-peak journeys between Saturday 29 November and Wednesday 17 December, and are available on our website  here.
Food and drink vouchers
If you have received a £5 food and drink voucher, it can be redeemed at the following cafes. All vouchers must be used in accordance with the terms and conditions printed on them.
Salisbury - Café Local and Gourmet Coffee
Location: Salisbury station main entrance and platform 4
Open from Monday to Friday, 0600 to 2000, Saturday, 0700 to 2000, and Sunday, 0900 to 2000
Gillingham - The Filling Station
Location: Station Road (approx. 2-minute walk from Gillingham station)
Open from Tuesday to Saturday, 0600 to 1430
Templecombe - Bunters of Templecombe
Location: Station Road (approx. 1-minute walk from Templecombe station)
Open from Wednesday to Friday, 0830 to 1430, and Saturday, 0900 to 1330
Sherborne - The Station Café
Location: Sherborne station, platform 1
Open from Monday to Saturday, 0700 to 1400, and Sunday, 0800 to 1400
Yeovil Junction - At the Station
Location: Yeovil Junction station, platform 1
Open from Monday to Friday, 0730 to 1400, and Saturday, 0800 to 1200
Crewkerne - Sue’s Café
Location: Station Road (approx. 2-minute walk from Crewkerne station)
Open from Monday to Friday, 0730 to 1400, and Saturday, 0800 to 1400
Axminster - Railway Kitchen Axminster
Location: Axminister station, platform 1
Open from Monday to Saturday, 0730 to 1400, and Sunday, 0830 to 1400
Honiton - Wilson + Bay Coffee Club
Location: Honiton station platform 1
Open from Wednesday to Sunday, 0700 to 1500
Please note, some opening hours may be subject to change.
Refunds
Customers who purchased a ticket prior to the amended timetable change being published in August may obtain a fee-free refund from wherever they purchased their ticket from (the Retailer).
Further information on how to apply can be found  here.
