Win with South Western Railway and Pets on a Train Terms and Conditions
These terms and conditions are subject to any other terms and conditions provided on this website.
1. The Competition
a. The competition promoter is South Western Railway Ltd (“SWR”, “we” or “us”) a company established in the UK with a registered office address at 4th Floor, South Bank Central, 30 Stamford Street, London, SE1 9LQ. Registered in England and Wales, company number: 03266760b.
b. The title of the competition is ‘Win A Family Getaway To London, With Pets on a Train and South Western Railway!’
c. The competition will run from 00:01 1 October 2025. (“Opening Date”) until 23:59 31 October 2025. (“Closing Date”). All entries must be submitted before the Closing Date and entries submitted after this time will be automatically disqualified.
d. SWR reserves the right to hold void, suspend, cancel, or amend the competition at any time.
2. Competition entry
a. Entry is free of charge and no payments are required to participate. To enter, fill in the form and submit an answer to the multiple-choice question provided.
b. The competition is only open to those who are 16 years or over and who are residents of the UK. Proof of identity and age may be required.
c. The Company’s employees and their immediate families, the Company’s agents and anyone professionally connected with the prize draw are not eligible to take part.
d. The Company reserves the right to check the validity of any entry. Entries failing to comply with these rules may not be accepted.
e. Proof of website submission will not be accepted as proof of entry and no responsibility is accepted for entries that are lost, damaged or delayed for whatever reason, including without limitation due to computer, network and/or user error.
f. Entrants may enter only once.
3. The Prize
PRIZE PACKAGE INCLUSIONS FOR 2 ADULTS & 2 CHILDREN UNDER 16 & 1 PET
- Train Travel: Return train travel within mainland UK to London
- Transfers: Return station transfers in London
- Accommodation: 1 night’s 4-star pet-friendly hotel accommodation, based on a quadruple occupancy room
- 30-Minute Small Animal Experience at a City Farm
- Dog-Friendly Afternoon Tea: (1.5 hours) Includes a sweet afternoon tea per person of brownies, macarons, handmade sweet & savoury mini scones and bottomless tea, plus an afternoon tea of handmade treats for 1 x dog
- Full Winner Management from Element
- Travel prizes in UK and abroad protected- Element London ATOL 10207/ABTOT 546
- The ultimate family trip to London, with PETS ON A TRAIN and South Western Railway prize is valid for 12 months from the date of notification and all travel must be completed within that time;
- Once booked no changes to the itinerary will be permitted;
- Prize cannot be taken from 21st December – 4th January (Christmas and New Year) Easter Sunday or UK Public Holidays;
- Any necessary insurance is the responsibility of the winner and guests;
- The prize excludes meals and drinks, excursions, attractions, treatments, visas, personal expenses and anything not expressly stated in the prize package; Prize is non-refundable and non-transferable; No cash alternative is available;
- The prize package inclusions are subject to availability, where any of the stated inclusions are unavailable, Element London Ltd will offer suitable alternatives of equal value;
- If winner is unable to participate in any of the stated activities then Element London Ltd will offer suitable alternatives of equal value, alternative activities will be determined by prize provider at their sole discretion; If winner chooses to forfeit any activities then no alternatives will be provided;
- The Prize Provider is Element London Ltd. Any personal data submitted by the winner to the Prize Provider will be treated in accordance with Prize Provider’s privacy policy, which is accessible at: https://element-london.com/element-london-privacy-policy-travel-english/
4. Winner selection
a. The winner of the prize will be selected at random from eligible entrants.
b. The winner(s) will be notified within 30 days of the closing date. The winner will be notified by SWR via the email address entered on the competition form.
c. Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted within 14 days of the closing date or are unable to comply with these terms and conditions, the Company reserves the right to offer the prize to any other eligible entrant.
d. To request the name and county of the winners, please send a stamped, self-addressed envelope to South Western Railway, 4th Floor, South Bank Central, 30 Stamford Street, London, SE1 9LQ within one month of the Closing Date.
5. Exclusion of liability
In so far as permitted by law, the Company shall not be responsible for and shall not cover nor insure any entrants and or the winner, and third parties from and against any and all actions, claims, proceedings, losses, liabilities, damages, penalties, fines, judgements, costs, charges and expenses of whatever kind and nature relating to the credit and prizes in any way.
6. General
a. If there is any reason to believe that there has been a breach of these terms and conditions, the Company may, at its sole discretion, reserve the right to exclude you from participating in the competition.
b. The Company is compliant with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and Data Protection Act and apart from fulfilment of the prize for the winner will not pass on your details to any third party without your prior consent. Further details can be found in the Company’s Privacy Policy.
c. These Terms and Conditions shall be governed by the laws of England and Wales, whose courts shall have exclusive jurisdiction.
