Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Stratford International station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Stratford International station, take a look below.
Does Stratford International station have ticket gates?
Yes, this station has ticket gates.
Penalty fares information
Applicable Operators: Southeastern
London fare zone
Is there CCTV at Stratford International station?
Yes, there is CCTV at this station.
Are there customer help points at Stratford International station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
0345 322 7021
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.