Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Kew Gardens station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Kew Gardens station, take a look below.
Are there customer help points at Kew Gardens station?
Yes, there's customer help points at this station.
Customer help points information
Not monitored at all times.
Customer services information
TFL Customer Services Tel: 0343 222 1234
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
Are there metro connections at Kew Gardens station?
Yes, there are metro connections at this station.
Metro services information
Does Kew Gardens station have connections to a port?
No, the station doesn't have connections to a port.
Does Kew Gardens station have connections to an airport?
Yes, the station has connections to an airport.
Airport connections information
Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick.
Replacement buses location
Replacement buses will usually stop in Kew Road at the Victoria Gate stops.
Is car hire available at or near Kew Gardens station?
No, car hire is not available at or near the station.
Is there a ramp at Kew Gardens station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.
Step-free access coverage
Are there accessible drop off or pick up points at Kew Gardens station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Kew Gardens station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Kew Gardens station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.
Is there a lowered ticket counter at Kew Gardens station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Kew Gardens station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Kew Gardens station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Kew Gardens station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Kew Gardens station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Kew Gardens station?