Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Glasgow Central station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Glasgow Central station, take a look below.
Are there customer help points at Glasgow Central station?
Yes, there's customer help points at this station.
Customer services information
This information is unavailable.
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key
Accessible shower is available within the changing places facility.
Are there baby changing facilities at Glasgow Central station?
Yes, there are baby changing facilities at this station.
Are there showers at Glasgow Central station?
Yes, there are showers at this station.
Seating at the station
Is there a waiting room at Glasgow Central station?
Yes, this station has a waiting room.
Waiting room opening hours
Monday – 04:00 to 00:30
Tuesday – 04:00 to 00:30
Wednesday – 04:00 to 00:30
Thursday – 04:00 to 00:30
Friday – 04:00 to 00:30
Saturday – 04:00 to 00:30
Sunday – 07:00 to 00:30
Are there seated areas at Glasgow Central station?
No, this station doesn't have a seating area.
First Class lounge information
The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30.
Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.
First Class lounge opening hours
Monday – 07:00 to 19:00
Tuesday – 07:00 to 19:00
Wednesday – 07:00 to 19:00
Thursday – 07:00 to 19:00
Friday – 07:00 to 19:00
Saturday – 07:00 to 18:00
Sunday – 10:00 to 18:00
Is there a bureau de change at Glasgow Central station?
No, there isn't a bureau de change at this station.
Are there luggage storage facilities at Glasgow Central station?
Yes, there are luggage storage facilities at this station.
Are there bus connections at Glasgow Central station?
Yes, there are bus services at this station.
Bus services information
First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:
Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times:
www.arrivabus.co.uk and www.stagecoachbus.com
Not all buses are accessible
Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
For information about all public transport in Glasgow and Strathclyde the area visit:
Are there metro connections at Glasgow Central station?
No, metro services aren't available at this station.
Does Glasgow Central station have connections to a port?
Yes, the station has connections to a port.
Port connections information
Service to Gourock for onward ferry connection to Dunoon and Kilcreggan. Service to Wemyss Bay for onward ferry connection to Rothesay. Service to Ardrossan Harbour for onward ferry connection to Brodick. Service to Stranraer for onward ferry connection to Belfast.
Does Glasgow Central station have connections to an airport?
Yes, the station has connections to an airport.
Airport connections information
First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times: www.firstglasgow.com
Replacement buses location
Bus pick up / drop off on Gordon Street.
Due to planned engineering works on 30 April, 1 May and 2 May 2022, buses will pick up / drop off on Wellington Street.
Is car hire available at or near Glasgow Central station?
No, car hire is not available at or near the station.
Does Glasgow Central station have a taxi rank?
Yes, this station has a taxi rank.
Taxi rank information
Taxis are available outside opposite the Gordon Street exit
Is there a ramp at Glasgow Central station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.
High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.
Step-free access coverage
Are there accessible drop off or pick up points at Glasgow Central station?
Yes, there are accessible drop off or pick up points at this station.
Accessible drop off or pick up points information
At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff
Are there wheelchairs available at Glasgow Central station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Glasgow Central station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Glasgow Central station?
Yes, there's a lowered ticket counter at this station.
Lowered ticket counter information
Ticket Office: available
Travel Centre: not available
Are there induction loops at Glasgow Central station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Glasgow Central station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Glasgow Central station?
Yes, staff are available to help you at this station.
Staff help information
Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.
The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.
Are there accessible public telephones at Glasgow Central station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Glasgow Central station?