Does Hartlepool station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Hartlepool station?

Yes, there is CCTV at this station.

Is there a bureau de change at Hartlepool station?

No, there isn't a bureau de change at this station.

Are there public telephones at Hartlepool station?

Yes, there's public telephones at this station.

Is there a waiting room at Hartlepool station?

No, this station doesn't have a waiting room.

Are there seated areas at Hartlepool station?

Yes, there's a seating area at this station.

Are there showers at Hartlepool station?

No, there aren't showers at this station.

Is there a tourist information office at Hartlepool station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Hartlepool station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Hartlepool station?

Yes, smartcards are issued at this station.

Are there ticket machines at Hartlepool station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Hartlepool station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Hartlepool station?

Yes, you can top up smartcards at this station.

Can smartcards be validated at Hartlepool station?

No, smartcards can't be validated at this station.

Are Oyster cards issued at Hartlepool station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Hartlepool station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Hartlepool station?

No, you can't use Oyster cards at this station.

Are there bus connections at Hartlepool station?

Yes, there are bus services at this station.

Is car hire available at or near Hartlepool station?

No, car hire is not available at or near the station.

Are there metro connections at Hartlepool station?

No, metro services aren't available at this station.

Does Hartlepool station have connections to a port?

No, the station doesn't have connections to a port.

Does Hartlepool station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Hartlepool station?

Yes, bike hire is available at or near the station.

Are accessible taxis available at Hartlepool station?

No, accessible taxis aren't available at this station.

Is there a ramp at Hartlepool station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Hartlepool station?

No, accessible public telephones aren't available at this station.

Are there induction loops at Hartlepool station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Hartlepool station?

No, wheelchairs aren't available at this station.

Trains to Hartlepool station

View live departures and arrivals, station facilities and accessibility information

Hartlepool station live train times

View up to two hours of live departures and arrivals status information for Hartlepool station. Check train times for any future services.

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Station:

Hartlepool

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Hartlepool station information

Find the station address, opening times and maps for Hartlepool station.

Hartlepool station address

Hartlepool station
Station Approach
Hartlepool
County Durham
TS24 7ED

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Hartlepool ticket office opening hours

Monday to Friday – 07:00 to 13:30 Saturday – 07:00 to 13:30 Sunday – Closed

Ticket office location

On main platform near exit

Accepts cards only

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Hartlepool station information

Find the station address, opening times and maps for Hartlepool station.

Show station information

Hartlepool train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Hartlepool station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Hartlepool station, take a look below.

Hartlepool at a glance

Hartlepool station

Station information
- Station details
  
  Station name
  
  Hartlepool
  
  CRS code
  
  HPL
  
  Station operator
  
  NT
  
  National Location Code
  
  8009
- Ticketing information
  
  Does Hartlepool station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Northern
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Hartlepool station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Hartlepool station?
  
  No, customer help points aren't available at this station.
  
  Customer services information
  
  08002006060
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  Assisted travel opening hours
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Hartlepool station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  These toilets are available during ticket office opening hours using a RADAR Key
  
  Are there baby changing facilities at Hartlepool station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Hartlepool station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Hartlepool station?
  
  No, this station doesn't have a waiting room.
  
  Are there seated areas at Hartlepool station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Hartlepool station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Hartlepool station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Hartlepool station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Hartlepool station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Hartlepool station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Hartlepool station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Hartlepool station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Hartlepool station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Hartlepool station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Hartlepool station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Hartlepool station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Hartlepool station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Hartlepool station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at Hartlepool station?
  
  Yes, you can top up smartcards at this station.
  
  Can smartcards be validated at Hartlepool station?
  
  No, smartcards can't be validated at this station.
  
  Smartcard information
  
  More information at www.northernrailway.co.uk/smart
Travel links
- Public transport
  
  Are there bus connections at Hartlepool station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Busline 0871 200 2233
  
  Are there metro connections at Hartlepool station?
  
  No, metro services aren't available at this station.
  
  Does Hartlepool station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Hartlepool station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Replacement transport will pick up/drop off at the station front.
- Personal transport
  
  Is car hire available at or near Hartlepool station?
  
  No, car hire is not available at or near the station.
  
  Does Hartlepool station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  https://www.northernrailway.co.uk/tickets/cab4you
Car parking
- Car parking
  Live Car Parking
  
  Car park name and spaces
  Station Car Park - 0 spaces
  
  Opening hours
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: N/A
  PerHour ticket: N/A
  Peak ticket: £0.00
  Weekly ticket: N/A
  Monthly ticket: N/A
  Quarterly ticket: N/A
  Semi Annual ticket: N/A
  Annual ticket: N/A
Bikes
- Bike storage
  
  Is there bike storage at Hartlepool station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Hartlepool station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  8
  
  Bike storage location
  
  Platform 2
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Hartlepool station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Hartlepool station?
  
  Yes, bike hire is available at or near the station.
  
  Bike hire information
  
  Not available at this station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Hartlepool station to get on the train?
  
  Yes, there is a train ramp at this station.
  Step-free access information
  
  Category A Station
  There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
  To find our more about travelling around this station, please see the 360 map click here
  
  Step-free access coverage
  Whole station
  Are there accessible drop off or pick up points at Hartlepool station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Accessible drop off or pick up points information
  
  Step free access from car park to station entrance
  
  Are there wheelchairs available at Hartlepool station?
  
  No, wheelchairs aren't available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Hartlepool station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a lowered ticket counter at Hartlepool station?
  
  No, there isn't a lowered ticket counter at this station.
  
  Are there induction loops at Hartlepool station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Hartlepool station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at Hartlepool station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 06:35 to 13:05 Saturday – 07:25 to 13:55 Sunday – Closed
  
  Are there accessible public telephones at Hartlepool station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Hartlepool station?
  
  Yes, this station has accessible toilets.

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Trains to Hartlepool station

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Hartlepool station live train times

Hartlepool station information

Hartlepool station address

Hartlepool ticket office opening hours

Ticket office location

Hartlepool station information

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Hartlepool station address

Hartlepool ticket office opening hours

Ticket office location

Hartlepool train station facilities

Hartlepool at a glance

Hartlepool at a glance

Hartlepool station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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