Does Five Ways station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Five Ways station?

Yes, there is CCTV at this station.

Is there a bureau de change at Five Ways station?

No, there isn't a bureau de change at this station.

Are there public telephones at Five Ways station?

Yes, there's public telephones at this station.

Is there a waiting room at Five Ways station?

No, this station doesn't have a waiting room.

Are there seated areas at Five Ways station?

Yes, there's a seating area at this station.

Are there showers at Five Ways station?

No, there aren't showers at this station.

Is there a tourist information office at Five Ways station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Five Ways station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Five Ways station?

No, smartcards aren't issued at this station.

Are there ticket machines at Five Ways station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Five Ways station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Five Ways station?

No, you can't top up smartcards at this station.

Can smartcards be validated at Five Ways station?

No, smartcards can't be validated at this station.

Are Oyster cards issued at Five Ways station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Five Ways station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Five Ways station?

No, you can't use Oyster cards at this station.

Are there bus connections at Five Ways station?

Yes, there are bus services at this station.

Is car hire available at or near Five Ways station?

No, car hire is not available at or near the station.

Are there metro connections at Five Ways station?

No, metro services aren't available at this station.

Does Five Ways station have connections to a port?

No, the station doesn't have connections to a port.

Does Five Ways station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Five Ways station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Five Ways station?

Yes, accessible taxis are available at this station.

Accessible taxis information

Accessible taxis are not available

Is there a ramp at Five Ways station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Five Ways station?

Yes, accessible public telephones are available at this station.

Accessible public telephones information

Public telephones are not accessible

Are there induction loops at Five Ways station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Five Ways station?

No, wheelchairs aren't available at this station.

Trains to Five Ways station

View live departures and arrivals, station facilities and accessibility information

Five Ways station live train times

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Station:

Five Ways

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Five Ways station information

Find the station address, opening times and maps for Five Ways station.

Five Ways station address

Five Ways station
Islington Row
Edgbaston
West Midlands
B15 1SF

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Five Ways ticket office opening hours

Monday to Friday – 07:00 to 20:00 Saturday – 08:00 to 18:00 Sunday – 10:00 to 16:00

Ticket office location

In the booking hall

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Five Ways station information

Find the station address, opening times and maps for Five Ways station.

Show station information

Five Ways train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Five Ways station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Five Ways station, take a look below.

Five Ways at a glance

Five Ways station

Station information
- Station details
  
  Station name
  
  Five Ways
  
  CRS code
  
  FWY
  
  Station operator
  
  WM
  
  National Location Code
  
  4503
- Ticketing information
  
  Does Five Ways station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: West Midlands Trains
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Five Ways station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Five Ways station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  On both platforms
  
  Customer services information
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  ** Five Ways is accredited by the Secure Station Scheme**
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  0800 0248998
  
  Assisted travel opening hours
  
  24 hours, 7 days a week (except Christmas Day and Boxing Day)
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Five Ways station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00 - 20:00, Saturday 08:00-18:00 and Sunday 10:00-16:00.
  
  Are there baby changing facilities at Five Ways station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Five Ways station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Five Ways station?
  
  No, this station doesn't have a waiting room.
  
  Are there seated areas at Five Ways station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Five Ways station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Five Ways station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Five Ways station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Five Ways station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Five Ways station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Five Ways station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Five Ways station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Five Ways station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Five Ways station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Five Ways station?
  
  No, the station does't have cafés, pubs or restaurants.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Five Ways station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Five Ways station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Five Ways station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be topped up at Five Ways station?
  
  No, you can't top up smartcards at this station.
  
  Can smartcards be validated at Five Ways station?
  
  No, smartcards can't be validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Five Ways station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Five Ways station?
  
  No, metro services aren't available at this station.
  
  Does Five Ways station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Five Ways station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  In the event of engineering the bus/coach will collect from: Public service bus stops outside the station
- Personal transport
  
  Is car hire available at or near Five Ways station?
  
  No, car hire is not available at or near the station.
  
  Does Five Ways station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888
Car parking
- Car parking
  Live Car Parking
  
  Car parking
  
  Car parking is not available at this station.
Bikes
- Bike storage
  
  Is there bike storage at Five Ways station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Five Ways station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  This information is unavailable.
  
  Bike storage location
  
  This information is unavailable.
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  This information is unavailable.
  
  Is there CCTV in the bike storage at Five Ways station?
  
  No, this station doesn’t have CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Five Ways station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Five Ways station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at Five Ways station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Five Ways station?
  
  No, wheelchairs aren't available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Five Ways station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a lowered ticket counter at Five Ways station?
  
  No, there isn't a lowered ticket counter at this station.
  
  Are there induction loops at Five Ways station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Five Ways station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Accessible taxis are not available
- Accessible station facilities
  
  Is staff help available at Five Ways station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 07:00 to 20:00 Saturday – 08:00 to 18:00 Sunday – 10:00 to 16:00
  
  Staff help information
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
  
  Are there accessible public telephones at Five Ways station?
  
  Yes, accessible public telephones are available at this station.
  
  Accessible public telephones information
  
  Public telephones are not accessible
  
  Are there accessible toilets at Five Ways station?
  
  Yes, this station has accessible toilets.

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Trains to Five Ways station

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Five Ways station live train times

Five Ways station information

Five Ways station address

Five Ways ticket office opening hours

Ticket office location

Five Ways station information

Show station information

Five Ways station address

Five Ways ticket office opening hours

Ticket office location

Five Ways train station facilities

Five Ways at a glance

Five Ways at a glance

Five Ways station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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