Does Alexandra Palace station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Alexandra Palace station?

Yes, there is CCTV at this station.

Is there a bureau de change at Alexandra Palace station?

No, there isn't a bureau de change at this station.

Are there public telephones at Alexandra Palace station?

No, this station doesn't have public telephones.

Is there a waiting room at Alexandra Palace station?

Yes, this station has a waiting room.

Are there seated areas at Alexandra Palace station?

Yes, there's a seating area at this station.

Are there showers at Alexandra Palace station?

No, there aren't showers at this station.

Is there a tourist information office at Alexandra Palace station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Alexandra Palace station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Alexandra Palace station?

Yes, smartcards are issued at this station.

Are there ticket machines at Alexandra Palace station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Alexandra Palace station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Alexandra Palace station?

No, you can't top up smartcards at this station.

Can smartcards be validated at Alexandra Palace station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Alexandra Palace station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Alexandra Palace station?

Yes, you can top up Oyster cards at this station.

Can Oyster cards be used at Alexandra Palace station?

Yes, you can use Oyster cards at this station.

Are there bus connections at Alexandra Palace station?

Yes, there are bus services at this station.

Is car hire available at or near Alexandra Palace station?

No, car hire is not available at or near the station.

Are there metro connections at Alexandra Palace station?

No, metro services aren't available at this station.

Does Alexandra Palace station have connections to a port?

No, the station doesn't have connections to a port.

Does Alexandra Palace station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Alexandra Palace station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Alexandra Palace station?

No, accessible taxis aren't available at this station.

Is there a ramp at Alexandra Palace station to get on the train?

No, there isn't a train ramp at this station.

Are there accessible public telephones at Alexandra Palace station?

No, accessible public telephones aren't available at this station.

Are there induction loops at Alexandra Palace station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Alexandra Palace station?

No, wheelchairs aren't available at this station.

Trains to Alexandra Palace station

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Alexandra Palace station live train times

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Alexandra Palace

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Alexandra Palace station information

Find the station address, opening times and maps for Alexandra Palace station.

Alexandra Palace station address

Alexandra Palace station
Station Road
Alexandra Park
Greater London
N22 7ST

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Alexandra Palace ticket office opening hours

Monday to Friday – 06:15 to 12:40 Saturday – 09:00 to 15:25 Sunday – Closed

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Alexandra Palace station information

Find the station address, opening times and maps for Alexandra Palace station.

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Alexandra Palace train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Alexandra Palace station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Alexandra Palace station, take a look below.

Alexandra Palace at a glance

Alexandra Palace station

Station information
- Station details
  
  Station name
  
  Alexandra Palace
  
  CRS code
  
  AAP
  
  Station operator
  
  GN
  
  National Location Code
  
  6025
- Ticketing information
  
  Does Alexandra Palace station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Thameslink, Great Northern
  
  London fare zone
  
  Zone 3
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Alexandra Palace station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Alexandra Palace station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  The Assistance Meeting Point is in the Ticket Hall, next to the taxi office.
  
  Customer services information
  
  This information is unavailable.
  Assisted travel information
  
  Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
  Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
  For further information on assisted travel please see:
  Accessibility at the station - Great Northern.
  
  Assisted travel contact details
  
  For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
  Phone - 0800 058 2844
  Textphone - 0800 138 1018
  
  Assisted travel opening hours
  
  The assisted helpline is not available on Christmas Day.
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Alexandra Palace station?
  
  No, there aren't toilets at this station.
  
  Are there baby changing facilities at Alexandra Palace station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Alexandra Palace station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Alexandra Palace station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  A heated waiting room is available on platforms 3 & 4, during staffed hours.
  
  Are there seated areas at Alexandra Palace station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Alexandra Palace station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Alexandra Palace station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Alexandra Palace station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Alexandra Palace station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Alexandra Palace station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at Alexandra Palace station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Alexandra Palace station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Alexandra Palace station?
  
  Yes, this station has cash machines.
  
  Are there shops at Alexandra Palace station?
  
  Yes, there are shops at this station.
  
  Are there cafés, pubs or restaurants at Alexandra Palace station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Alexandra Palace station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Alexandra Palace station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Alexandra Palace station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at Alexandra Palace station?
  
  No, you can't top up smartcards at this station.
  
  Can smartcards be validated at Alexandra Palace station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
  
  Can Oyster cards be topped up at Alexandra Palace station?
  
  Yes, you can top up Oyster cards at this station.
  
  Can Oyster cards be used at Alexandra Palace station?
  
  Yes, you can use Oyster cards at this station.
  
  Oyster information
  
  Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Travel links
- Public transport
  
  Are there bus connections at Alexandra Palace station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
  
  Are there metro connections at Alexandra Palace station?
  
  No, metro services aren't available at this station.
  
  Does Alexandra Palace station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Alexandra Palace station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Please click the link for details regarding the rail replacement bus location.
- Personal transport
  
  Is car hire available at or near Alexandra Palace station?
  
  No, car hire is not available at or near the station.
  
  Does Alexandra Palace station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  A taxi rank is available at the front of the station.
Car parking
- Car parking
  Live Car Parking
  
  Car parking
  
  Car parking is not available at this station.
Bikes
- Bike storage
  
  Is there bike storage at Alexandra Palace station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Alexandra Palace station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  5
  
  Bike storage location
  
  Located inside the booking office, and opposite booking office.
  Cycles are left at owners risk. Abandoned cycles may be removed.
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Alexandra Palace station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Alexandra Palace station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Alexandra Palace station to get on the train?
  
  No, there isn't a train ramp at this station.
  
  Step-free access information
  
  This is a Category C station: This station does not have step-free access.
  The Assistance Meeting Point is in the Ticket Hall, next to the taxi office.
  
  Step-free access coverage
  No part of station
  
  Are there accessible drop off or pick up points at Alexandra Palace station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Alexandra Palace station?
  
  No, wheelchairs aren't available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Alexandra Palace station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
  Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
  
  Is there a lowered ticket counter at Alexandra Palace station?
  
  Yes, there's a lowered ticket counter at this station.
  
  Are there induction loops at Alexandra Palace station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Alexandra Palace station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at Alexandra Palace station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Sunday – 24 hours
  
  Staff help information
  
  Staffed from first to last train.
  
  Are there accessible public telephones at Alexandra Palace station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Alexandra Palace station?
  
  No, this station doesn't have accessible toilets.

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Trains to Alexandra Palace station

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Alexandra Palace station live train times

Alexandra Palace station information

Alexandra Palace station address

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Alexandra Palace station information

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Alexandra Palace station address

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Alexandra Palace at a glance

Alexandra Palace at a glance

Alexandra Palace station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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