Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Yardley Wood station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Yardley Wood station, take a look below.
Are there customer help points at Yardley Wood station?
Yes, there's customer help points at this station.
Customer help points information
On both platforms
Customer services information
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Yardley Wood Station is accredited by the Secure
Assisted travel information
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
Assisted travel contact details
Assisted travel opening hours
Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Monday to Sunday – 08:00 to 22:00
Are there bus connections at Yardley Wood station?
Yes, there are bus services at this station.
Bus services information
Information to plan your onward journey is available in a printable format here
Are there metro connections at Yardley Wood station?
No, metro services aren't available at this station.
Does Yardley Wood station have connections to a port?
No, the station doesn't have connections to a port.
Does Yardley Wood station have connections to an airport?
No, the station does not have connections to an airport.
Replacement buses location
Services to Shirley at the public service bus stop outside the station, services to Birmingham will call at public service bus stop opposite the station on Highfield Road near to the junction with Paradise Lane.
Is car hire available at or near Yardley Wood station?
No, car hire is not available at or near the station.
Does Yardley Wood station have a taxi rank?
Yes, this station has a taxi rank.
Taxi rank information
Shirley Station A to B 0121 733 3000 Senator 0121 474 2424 Able 0121 694 6666
Is there a ramp at Yardley Wood station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Access to platforms via ramps from road overbridge 50m long. Step-free access between platforms via ramps and road - 150m. Also direct access from car park to Birmingham platform via short ramp (5m). Platform ramps have handrail on one side only.
Step-free access coverage
Are there accessible drop off or pick up points at Yardley Wood station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Yardley Wood station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Yardley Wood station?
No, this station doesn't have accessible ticket machines.
Is there a lowered ticket counter at Yardley Wood station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Yardley Wood station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Yardley Wood station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Yardley Wood station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Yardley Wood station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Yardley Wood station?