Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Wolverhampton station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Wolverhampton station, take a look below.
Are there customer help points at Wolverhampton station?
Yes, there's customer help points at this station.
Customer services information
The Customer Information Lounge is located in the middle of platform 1 and is manned 24 hours a day.
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
Assisted travel opening hours
24 hours, 7 days a week (except Christmas Day and Boxing Day)
Monday to Sunday – 24 hours
Does Wolverhampton station have connections to a port?
No, the station doesn't have connections to a port.
Does Wolverhampton station have connections to an airport?
No, the station does not have connections to an airport.
Replacement buses location
Due to construction works taking place at Wolverhampton station, rail replacement buses are unable to use the short stay car park at the front of the station. For the foreseeable future rail replacement buses will pick up and drop off at bus stop AH on Lichfield Street (by the Moon Under Water public house).
Is car hire available at or near Wolverhampton station?
No, car hire is not available at or near the station.
Is there a ramp at Wolverhampton station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office.
Step-free access coverage
Are there accessible drop off or pick up points at Wolverhampton station?
Yes, there are accessible drop off or pick up points at this station.
Are there wheelchairs available at Wolverhampton station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Wolverhampton station?
No, this station doesn't have accessible ticket machines.
Is there a lowered ticket counter at Wolverhampton station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Wolverhampton station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Wolverhampton station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Wolverhampton station?
Yes, staff are available to help you at this station.
Staff help information
This station is fully staffed. Your assistance will be provided by station staff.
Are there accessible public telephones at Wolverhampton station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Wolverhampton station?