Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Witham station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Witham station, take a look below.
Yes, there's customer help points at this station.
Customer help points information
Located in the ticket hall, and by the car park lift.
Customer services information
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assistance meeting point is the customer information office on relevant platform.
Step-free access coverage
Are there accessible drop off or pick up points at Witham station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Witham station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Witham station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
2 Accessible Ticket Machines
Is there a lowered ticket counter at Witham station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Witham station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Witham station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Witham station?
Yes, staff are available to help you at this station.
Staff help information
Assistance is provided by station staff for all advertised train services. Booking is recommended but not required. Assistance is available throughout the station including boarding and alighting, ramps, sight guidance, pushing a wheelchair, luggage assistance, and ticket purchase.
Are there accessible public telephones at Witham station?
No, accessible public telephones aren't available at this station.