Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Whaley Bridge station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Whaley Bridge station, take a look below.
Are there customer help points at Whaley Bridge station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Whaley Bridge station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Category B station, The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
Step-free access coverage
Are there accessible drop off or pick up points at Whaley Bridge station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Whaley Bridge station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Whaley Bridge station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Whaley Bridge station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Whaley Bridge station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Whaley Bridge station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Whaley Bridge station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Whaley Bridge station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Whaley Bridge station?