Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about West Ruislip station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at West Ruislip station, take a look below.
Are there customer help points at West Ruislip station?
Yes, there's customer help points at this station.
Customer services information
TFL Customer Services - 0343 222 1234
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at West Ruislip station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.
Step-free access coverage
Are there accessible drop off or pick up points at West Ruislip station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at West Ruislip station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at West Ruislip station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
Pre-purchased tickets can be collected from the machine on Platform 4 only
Is there a lowered ticket counter at West Ruislip station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at West Ruislip station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at West Ruislip station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at West Ruislip station?
Yes, staff are available to help you at this station.
Staff help information
Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.
Are there accessible public telephones at West Ruislip station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at West Ruislip station?