Does West Norwood station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at West Norwood station?

Yes, there is CCTV at this station.

Is there a bureau de change at West Norwood station?

No, there isn't a bureau de change at this station.

Are there public telephones at West Norwood station?

Yes, there's public telephones at this station.

Is there a waiting room at West Norwood station?

Yes, this station has a waiting room.

Are there seated areas at West Norwood station?

Yes, there's a seating area at this station.

Are there showers at West Norwood station?

No, there aren't showers at this station.

Is there a tourist information office at West Norwood station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at West Norwood station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at West Norwood station?

Yes, smartcards are issued at this station.

Are there ticket machines at West Norwood station?

Yes, there are ticket machines at this station.

Can I collect train tickets from West Norwood station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at West Norwood station?

No, you can't top up smartcards at this station.

Can smartcards be validated at West Norwood station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at West Norwood station?

Yes, Oyster cards are issued at this station.

Can Oyster cards be topped up at West Norwood station?

Yes, you can top up Oyster cards at this station.

Can Oyster cards be used at West Norwood station?

Yes, you can use Oyster cards at this station.

Are there bus connections at West Norwood station?

Yes, there are bus services at this station.

Is car hire available at or near West Norwood station?

No, car hire is not available at or near the station.

Are there metro connections at West Norwood station?

No, metro services aren't available at this station.

Does West Norwood station have connections to a port?

No, the station doesn't have connections to a port.

Does West Norwood station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near West Norwood station?

No, bike hire is not available at or near the station.

Are accessible taxis available at West Norwood station?

No, accessible taxis aren't available at this station.

Is there a ramp at West Norwood station to get on the train?

Yes, there is a train ramp at this station.

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day. Alternatively, you can also arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our freephone number: 0800 138 1016 Textphone: 0800 138 1018

Are there accessible public telephones at West Norwood station?

No, accessible public telephones aren't available at this station.

Are there induction loops at West Norwood station?

Yes, induction loops are available at this station.

Are there wheelchairs available at West Norwood station?

No, wheelchairs aren't available at this station.

Trains to West Norwood station

View live departures and arrivals, station facilities and accessibility information

West Norwood station live train times

View up to two hours of live departures and arrivals status information for West Norwood station. Check train times for any future services.

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Station:

West Norwood

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West Norwood station information

Find the station address, opening times and maps for West Norwood station.

West Norwood station address

West Norwood station
Knights Hill
West Norwood
London
SE27 0HS

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West Norwood ticket office opening hours

Monday to Friday – 06:10 to 19:35 Saturday – 07:40 to 14:15 Sunday – 07:40 to 15:15

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West Norwood station information

Find the station address, opening times and maps for West Norwood station.

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West Norwood train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about West Norwood station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at West Norwood station, take a look below.

West Norwood at a glance

West Norwood station

Station information
- Station details
  
  Station name
  
  West Norwood
  
  CRS code
  
  WNW
  
  Station operator
  
  SN
  
  National Location Code
  
  5438
- Ticketing information
  
  Does West Norwood station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Southern
  
  London fare zone
  
  Zone 3
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at West Norwood station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at West Norwood station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  The Assistance Meeting Point is by the ticket gates on the platform side.
  
  Customer services information
  
  This information is unavailable.
  Assisted travel information
  
  Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
  Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
  For further information on assisted travel please see:
  Accessibility at the station - Southern.
  
  Assisted travel contact details
  
  For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
  Phone - 0800 138 1016
  Textphone - 0800 138 1018
  
  Assisted travel opening hours
  
  The assisted helpline is not available on Christmas Day.
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at West Norwood station?
  
  No, there aren't toilets at this station.
  
  Are there baby changing facilities at West Norwood station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at West Norwood station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at West Norwood station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  There is an unheated waiting area on platform 1.
  
  Are there seated areas at West Norwood station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at West Norwood station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at West Norwood station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at West Norwood station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at West Norwood station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at West Norwood station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at West Norwood station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at West Norwood station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at West Norwood station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at West Norwood station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at West Norwood station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at West Norwood station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from West Norwood station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at West Norwood station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at West Norwood station?
  
  No, you can't top up smartcards at this station.
  
  Can smartcards be validated at West Norwood station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
  
  Are Oyster cards issued at West Norwood station?
  
  Yes, Oyster cards are issued at this station.
  
  Can Oyster cards be topped up at West Norwood station?
  
  Yes, you can top up Oyster cards at this station.
  
  Can Oyster cards be used at West Norwood station?
  
  Yes, you can use Oyster cards at this station.
  
  Oyster information
  
  Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Travel links
- Public transport
  
  Are there bus connections at West Norwood station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
  
  Are there metro connections at West Norwood station?
  
  No, metro services aren't available at this station.
  
  Does West Norwood station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does West Norwood station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Please click the link for details regarding the rail replacement bus location.
- Personal transport
  
  Is car hire available at or near West Norwood station?
  
  No, car hire is not available at or near the station.
  
  Does West Norwood station have a taxi rank?
  
  No, this station doesn't have a taxi rank.
Car parking
- Car parking
  Live Car Parking
  
  Car parking
  
  Car parking is not available at this station.
Bikes
- Bike storage
  
  Is there bike storage at West Norwood station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at West Norwood station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  20
  
  Bike storage location
  
  Located at the front of the station and on platform 2.
  Cycles are left at owners risk. Abandoned cycles may be removed.
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at West Norwood station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near West Norwood station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  Is there a ramp at West Norwood station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  RampForTrainAccess
  
  A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
  Alternatively, you can also arrange assistance by:
  Pressing the “emergency & assisted travel” button on a station Help Point
  Calling our freephone number: 0800 138 1016
  Textphone: 0800 138 1018
  Step-free access information
  
  This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places.
  The Assistance Meeting Point is by the ticket gates on the platform side.
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at West Norwood station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at West Norwood station?
  
  No, wheelchairs aren't available at this station.
- Ticketing access
  
  Are there accessible ticket machines at West Norwood station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
  Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
  
  Is there a lowered ticket counter at West Norwood station?
  
  No, there isn't a lowered ticket counter at this station.
  
  Are there induction loops at West Norwood station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at West Norwood station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at West Norwood station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 05:30 to 00:30 Saturday – 05:30 to 01:00 Sunday – 05:30 to 01:00
  
  Are there accessible public telephones at West Norwood station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at West Norwood station?
  
  No, this station doesn't have accessible toilets.

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Trains to West Norwood station

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West Norwood station live train times

West Norwood station information

West Norwood station address

West Norwood ticket office opening hours

West Norwood station information

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West Norwood station address

West Norwood ticket office opening hours

West Norwood train station facilities

West Norwood at a glance

West Norwood at a glance

West Norwood station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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