Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Tyseley station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Tyseley station, take a look below.
Are there customer help points at Tyseley station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
Assisted travel information
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
Assisted travel contact details
Assisted travel opening hours
Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Monday to Sunday – 08:00 to 22:00
Information to plan your onward journey is available in a printable format here
Are there metro connections at Tyseley station?
No, metro services aren't available at this station.
Does Tyseley station have connections to a port?
No, the station doesn't have connections to a port.
Does Tyseley station have connections to an airport?
No, the station does not have connections to an airport.
Replacement buses location
The bus/coach will collect from: Out of city at public service bus stop (at front of Cousins Furniture store) on A41 Warwick Road near to junction with Tyseley Hill Road, into city opposite on A41 near to junction with Knights Road
Is car hire available at or near Tyseley station?
No, car hire is not available at or near the station.
Does Tyseley station have a taxi rank?
Yes, this station has a taxi rank.
Taxi rank information
Tyseley (TYS) Station Ontime 0121 742 2211 Bee Line 0121 603 8888 Ace 0121 605 8888