Does Thornaby station have ticket gates?

No, this station doesn't have ticket gates.

Is there CCTV at Thornaby station?

Yes, there is CCTV at this station.

Is there a bureau de change at Thornaby station?

No, there isn't a bureau de change at this station.

Are there public telephones at Thornaby station?

Yes, there's public telephones at this station.

Is there a waiting room at Thornaby station?

Yes, this station has a waiting room.

Are there seated areas at Thornaby station?

Yes, there's a seating area at this station.

Are there showers at Thornaby station?

No, there aren't showers at this station.

Is there a tourist information office at Thornaby station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Thornaby station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Thornaby station?

Yes, smartcards are issued at this station.

Are there ticket machines at Thornaby station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Thornaby station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Thornaby station?

Yes, you can top up smartcards at this station.

Can smartcards be validated at Thornaby station?

No, smartcards can't be validated at this station.

Are Oyster cards issued at Thornaby station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Thornaby station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Thornaby station?

No, you can't use Oyster cards at this station.

Are there bus connections at Thornaby station?

Yes, there are bus services at this station.

Is car hire available at or near Thornaby station?

No, car hire is not available at or near the station.

Are there metro connections at Thornaby station?

No, metro services aren't available at this station.

Does Thornaby station have connections to a port?

No, the station doesn't have connections to a port.

Does Thornaby station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Thornaby station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Thornaby station?

No, accessible taxis aren't available at this station.

Is there a ramp at Thornaby station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Thornaby station?

No, accessible public telephones aren't available at this station.

Are there induction loops at Thornaby station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Thornaby station?

Yes, wheelchairs are available at this station.

Trains to Thornaby station

View live departures and arrivals, station facilities and accessibility information

Thornaby station live train times

View up to two hours of live departures and arrivals status information for Thornaby station. Check train times for any future services.

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Station:

Thornaby

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Thornaby station information

Find the station address, opening times and maps for Thornaby station.

Thornaby station address

Thornaby station
Mandale Road
Thornaby
Cleveland
TS17 6AW

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Thornaby ticket office opening hours

Monday to Friday – 05:45 to 19:45 Saturday – 05:45 to 19:45 Sunday – 09:15 to 17:15

Ticket office location

The ticket office is located within the station building located between the two platforms.

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Thornaby station information

Find the station address, opening times and maps for Thornaby station.

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Thornaby train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Thornaby station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Thornaby station, take a look below.

Thornaby at a glance

Thornaby station

Station information
- Station details
  
  Station name
  
  Thornaby
  
  CRS code
  
  TBY
  
  Station operator
  
  TP
  
  National Location Code
  
  7976
- Ticketing information
  
  Does Thornaby station have ticket gates?
  
  No, this station doesn't have ticket gates.
  
  Penalty fares information
  
  Applicable Operators: TransPennine Express
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Thornaby station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Thornaby station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
  When using the Help Point our CCTV will be monitoring your position for the duration of the call.
  
  Customer services information
  
  To speak to a member of our team, please call: 0345 600 1671.
  
  Assisted travel information
  
  Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.
  Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
  Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
  Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
  
  Assisted travel contact details
  
  0800 107 2149
  
  Assisted travel opening hours
  
  The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Thornaby station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
  
  Are there baby changing facilities at Thornaby station?
  
  Yes, there are baby changing facilities at this station.
  
  Are there showers at Thornaby station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Thornaby station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  Seating is available within the booking hall, which is heated, during staffed hours.
  
  Waiting room opening hours
  Monday to Friday – 05:45 to 19:45 Saturday – 05:45 to 19:45 Sunday – 09:15 to 17:15
  
  Are there seated areas at Thornaby station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Thornaby station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Thornaby station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Thornaby station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Thornaby station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Thornaby station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Thornaby station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Thornaby station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Find WiFi Hotspots around Thornaby station
- Shops, cafés and cash machines
  
  Is there a cash machine at Thornaby station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Thornaby station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Thornaby station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Refreshments are available from the shop in the booking hall.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Thornaby station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Thornaby station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Thornaby station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at Thornaby station?
  
  Yes, you can top up smartcards at this station.
  
  Can smartcards be validated at Thornaby station?
  
  No, smartcards can't be validated at this station.
  
  Smartcard information
  
  Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
Travel links
- Public transport
  
  Are there bus connections at Thornaby station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Thornaby station?
  
  No, metro services aren't available at this station.
  
  Does Thornaby station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Thornaby station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
- Personal transport
  
  Is car hire available at or near Thornaby station?
  
  No, car hire is not available at or near the station.
  
  Does Thornaby station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  The nearest taxi rank is at the station entrance.
Car parking
- Car parking
  Live Car Parking
  
  Car park name and spaces
  Station Car Park - 60 spaces
  
  Opening hours
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: N/A
  PerHour ticket: N/A
  Peak ticket: £3.10
  Weekly ticket: £13.50
  Monthly ticket: £46.00
  Quarterly ticket: £120.00
  Semi Annual ticket: N/A
  Annual ticket: £365.00
Bikes
- Bike storage
  
  Is there bike storage at Thornaby station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Thornaby station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  12
  
  Bike storage location
  
  On the approach road opposite the ticket office
  
  Bike storage information
  
  In addition 3 lockers are rentable from Stockton Council located in the Car Park.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Thornaby station?
  
  No, this station doesn’t have CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Thornaby station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Thornaby station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at Thornaby station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Thornaby station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Thornaby station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a lowered ticket counter at Thornaby station?
  
  Yes, there's a lowered ticket counter at this station.
  
  Are there induction loops at Thornaby station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Thornaby station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at Thornaby station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 05:45 to 19:45 Saturday – 05:45 to 19:45 Sunday – 09:15 to 17:15
  
  Are there accessible public telephones at Thornaby station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Thornaby station?
  
  Yes, this station has accessible toilets.
  
  National key toilets information
  
  The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.

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Trains to Thornaby station

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Thornaby station live train times

Thornaby station information

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Thornaby station information

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Thornaby station address

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Ticket office location

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Thornaby at a glance

Thornaby at a glance

Thornaby station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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