Does Staines station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Staines station?

Yes, there is CCTV at this station.

Is there lost property at Staines station?

Yes, there is a lost property at this station.

Lost property opening hour notes

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Staines.

Are there public telephones at Staines station?

Yes, there's public telephones at this station.

Is there a waiting room at Staines station?

Yes, this station has a waiting room.

Are there seated areas at Staines station?

Yes, there's a seating area at this station.

Are there showers at Staines station?

No, there aren't showers at this station.

Are there luggage trolleys at Staines station?

No, luggage trolleys aren't available at this station.

Can Contactless cards be validated at Staines station?

Yes, Contactless cards can be validated at this station.

Are smartcards issued at Staines station?

Yes, smartcards are issued at this station.

Are there ticket machines at Staines station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Staines station?

Yes, you can collect train tickets from ticket machine.

Can smartcards be loaded at Staines station?

Yes, you can load smartcards at ticket machine and ticket office.

Can smartcards be validated at Staines station?

Yes, smartcards can be validated at this station.

Can Oyster cards be loaded at Staines station?

No, you can't load Oyster cards at this station.

Are Oyster cards issued at Staines station?

No, Oyster cards aren't issued at this station.

Are Oyster cards validated at Staines station?

No, Oyster cards aren't validated at this station.

Is car hire available at or near Staines station?

No, car hire is not available at or near the station.

Are there bus connections at Staines station?

Yes, there are bus services at this station.

Are there metro connections at Staines station?

No, metro services aren't available at this station.

Does Staines station have connections to a port?

No, the station doesn't have connections to a port.

Does Staines station have connections to an airport?

No, the station does not have connections to an airport.

Season ticket holders only before 1000 Monday to Friday. RingGo Code 2034. Hourly rate available from 1200 from RingGo ONLY. Bank Holiday £5.50. Off-Peak from 1200 Monday to Friday. Blue Badge parking Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space. Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes. Register for Complimentary Blue Badge Parking .

Accessible Spaces Notes

Parking is chargeable for all vehicles except registered Blue Badge holders.

Staines car park - from 18 October 2026

Season ticket holders only before 1000 Monday to Friday. RingGo Code 2034. Hourly rate available from 1200 Monday to Friday and all day Saturday and Sunday from ScanPay and RingGo ONLY. Bank Holiday £8.10. Off-Peak from 1200 Monday to Friday. Blue Badge parking Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space. Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes. Register for Complimentary Blue Badge Parking .

Is bike hire available at or near Staines station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Staines station?

No, accessible taxis aren't available at this station.

Is there a ramp at Staines station to get on the train?

Yes, there is a train ramp at this station.

Are there induction loops at Staines station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Staines station?

Yes, wheelchairs are available at this station.

Staines train station

View live departures and arrivals, station facilities and accessibility information

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Car park closure

The main car park at Staines station will be closed from Monday 26 October until Sunday 1 November 2026. 3 blue badge holder bays will remain open during this time.

Staines station live train times

View up to two hours of live departures and arrivals status information for Staines station. Check train times for any future services.

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Station:

Staines

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Staines station information

Find the station address, opening times and maps for Staines station.

Staines station address

Staines station
Station Approach
Staines
Surrey
TW18 4LY

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Staines ticket office opening hours

Monday to Friday – 06:15 to 20:00 Saturday – 06:10 to 19:55 Sunday – 07:10 to 18:40

Ticket office location

In the booking hall and at the entrance to platform 2

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Staines station information

Find the station address, opening times and maps for Staines station.

Show station information

Staines at a glance

Staines station facilities

Station information
- Station details
  
  Station name
  
  Staines
  
  CRS code
  
  SNS
  
  Station operator
  
  SW
  
  National Location Code
  
  5670
- Ticketing information
  
  Does Staines station have ticket gates?
  
  Yes, this station has ticket gates.
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Staines station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Staines station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  Help points are available on all platforms
  
  Customer services information
  
  Please contact our Customer Service Centre on 0345 6000 650
  
  Assisted travel information
  
  Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
  
  Assisted travel contact details
  
  0800 5282100
  
  Assisted travel opening hours
  
  24 hours a day, except Christmas Day and Boxing Day
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Staines station?
  
  Yes, this station has toilets.
  
  Are there changing places toilets at Staines station?
  
  No, there aren't changing places toilets at this station.
  
  Are there baby changing facilities at Staines station?
  
  Yes, there are baby changing facilities at this station.
  
  Toilets Information
  
  The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
  
  Are there showers at Staines station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Staines station?
  
  Yes, this station has a waiting room.
  
  Are there seated areas at Staines station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there lost property at Staines station?
  
  Yes, there is a lost property at this station.
  
  Opening hours
  
  Monday to Friday – 07:30 to 19:00 Saturday to Sunday – Closed Public Holidays – Closed
  
  Lost property opening hour notes
  
  Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Staines.
  
  Are there luggage storage facilities at Staines station?
  
  No, there are no luggage storage facilities at this station.
  
  Are there luggage trolleys at Staines station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Staines station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Staines station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Staines station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Find WiFi Hotspots around Staines station
- Shops, cafés and cash machines
  
  Is there a cash machine at Staines station?
  
  Yes, this station has cash machines.
  
  Are there shops at Staines station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Staines station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Staines station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Staines station?
  
  Yes, you can collect train tickets from ticket machine.
- Ticketing options
  
  Can Contactless cards be validated at Staines station?
  
  Yes, Contactless cards can be validated at this station.
  
  Are smartcards issued at Staines station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be loaded at Staines station?
  
  Yes, you can load smartcards at ticket machine and ticket office.
  
  Can smartcards be validated at Staines station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  Staines ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
  
  Can Oyster cards be loaded at Staines station?
  
  No, you can't load Oyster cards at this station.
  
  Are Oyster cards issued at Staines station?
  
  No, Oyster cards aren't issued at this station.
  
  Are Oyster cards validated at Staines station?
  
  No, Oyster cards aren't validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Staines station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Staines station?
  
  No, metro services aren't available at this station.
  
  Does Staines station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Staines station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Station forecourt off Kingston Road
- Personal transport
  
  Is car hire available at or near Staines station?
  
  No, car hire is not available at or near the station.
  
  Does Staines station have a taxi rank?
  
  No, this station doesn't have a taxi rank.
Car parking
- Car parking
  
  Car park name
  Staines Car Park
  
  Spaces
  32
  
  Car park CCTV
  No
  
  Car parking charges
  
  Off-peak ticket: £5.50
  PerHour ticket: £2.50
  Peak ticket: £11.00
  Saturday: £7.60
  Sunday: £5.50
  Weekly ticket: £43.80
  Monthly ticket: £153.30
  Quarterly ticket: £459.90
  Annual ticket: £1,533.00
  
  Notes
  Season ticket holders only before 1000 Monday to Friday.
  RingGo Code 2034.
  Hourly rate available from 1200 from RingGo ONLY.
  Bank Holiday £5.50.
  Off-Peak from 1200 Monday to Friday.
  Blue Badge parking
  Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
  Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
  Register for Complimentary Blue Badge Parking.
  
  Accessible Spaces Notes
  Parking is chargeable for all vehicles except registered Blue Badge holders.
  
  Car park name
  Staines car park - from 18 October 2026
  
  Car park CCTV
  No
  
  Car parking charges
  
  Off-peak ticket: £8.10
  PerHour ticket: £2.50
  Peak ticket: £12.10
  Saturday: £8.10
  Sunday: £8.10
  Weekly ticket: £48.20
  Monthly ticket: £168.70
  Quarterly ticket: £506.10
  Annual ticket: £1,687.00
  
  Notes
  Season ticket holders only before 1000 Monday to Friday.
  RingGo Code 2034.
  Hourly rate available from 1200 Monday to Friday and all day Saturday and Sunday from ScanPay and RingGo ONLY.
  Bank Holiday £8.10.
  Off-Peak from 1200 Monday to Friday.
  Blue Badge parking
  Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
  Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
  Register for Complimentary Blue Badge Parking.
Bikes
- Bike storage
  
  Is there bike storage at Staines station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Staines station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  142
  
  Bike storage location
  
  Cycle Compound for 72 cycles located on Platform 1
  Booking Hall entrance, Platform 2
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands & Racks
  
  Is there CCTV in the bike storage at Staines station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Staines station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Staines station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Step-free category A Station - This station has step-free access to all platforms.
  
  Step-free access coverage
  
  Whole station
  
  Are there accessible drop off or pick up points at Staines station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Staines station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there induction loops at Staines station?
  
  Yes, induction loops are available at this station.
- Accessible station facilities
  
  Is staff help available at Staines station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 05:15 to 00:00 Saturday – 05:15 to 00:00 Sunday – 07:00 to 00:00
  
  Are there accessible toilets at Staines station?
  
  Yes, this station has accessible toilets.

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Staines train station

View live departures and arrivals, station facilities and accessibility information

Car park closure

Staines station live train times

Staines station information

Staines station address

Staines ticket office opening hours

Ticket office location

Staines station information

Show station information

Staines station address

Staines ticket office opening hours

Ticket office location

Staines at a glance

Staines at a glance

Staines station facilities

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible station facilities

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