Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Poynton station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Poynton station, take a look below.
Are there customer help points at Poynton station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Poynton station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Category B station, Scooter Friendly Station - Macclesfield Platform: Level access from station front through ticket office or side gate straight onto platform. Manchester Platform: Level access from car park through gate straight onto platform. Access between platforms via footbridge up 31 steps across bridge and down 30 steps with rest landings and handrails both sides, or via Chester Road overbridge . Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.
Step-free access coverage
Are there accessible drop off or pick up points at Poynton station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Poynton station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Poynton station?
No, this station doesn't have accessible ticket machines.
Is there a lowered ticket counter at Poynton station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Poynton station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Poynton station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Poynton station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Poynton station?
No, accessible public telephones aren't available at this station.