Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Penrith (North Lakes) station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Penrith (North Lakes) station, take a look below.
Does Penrith (North Lakes) station have ticket gates?
No, this station doesn't have ticket gates.
Penalty fares information
Applicable Operators: TransPennine Express
Is there CCTV at Penrith (North Lakes) station?
Yes, there is CCTV at this station.
Are there customer help points at Penrith (North Lakes) station?
Yes, there's customer help points at this station.
Customer services information
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.