Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Ockendon station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Ockendon station, take a look below.
Are there customer help points at Ockendon station?
Yes, there's customer help points at this station.
Customer services information
Monday - Friday, 08:00 - 20:00
Saturday - Sunday, 09:00 - 16:00
Public Holidays, 09:00 - 16:00
Closed Christmas Day & Boxing Day
0345 744 4422 (option 3, followed by option 3)
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information to plan your onward journey is available in a printable format here
Are there metro connections at Ockendon station?
No, metro services aren't available at this station.
Does Ockendon station have connections to a port?
No, the station doesn't have connections to a port.
Does Ockendon station have connections to an airport?
No, the station does not have connections to an airport.
Replacement buses location
Rail replacement services operate from the Bus Stop outside station entrance.
During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.
Is car hire available at or near Ockendon station?
No, car hire is not available at or near the station.