Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Norwood Junction station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Norwood Junction station, take a look below.
Are there customer help points at Norwood Junction station?
Yes, there's customer help points at this station.
Customer help points information
Customer assistance window - platforms 4/5.
Customer services information
You can Contact Customer Services on 0343 222 123
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Is there a ramp at Norwood Junction station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Step free access from main entrance to Ticket Office and platform 1 only. Subway with steps to all other platforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon
Step-free access coverage
Are there accessible drop off or pick up points at Norwood Junction station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Norwood Junction station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Norwood Junction station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Norwood Junction station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Norwood Junction station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Norwood Junction station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Norwood Junction station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Norwood Junction station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Norwood Junction station?